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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,262 Reviews
Call Service Center (516) 758-5396

3,262 Reviews of Honda of Valley Stream - Service Center

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March 08, 2024

The staff was friendly and efficient, quickly completing the oil change and conducting a thorough inspection of my vehicle. They were transparent and honest, explaining everything clearly and providing reco More

by MISSCARTER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Honda of Valley Stream responded

We're thrilled to hear about your positive experience with our staff, especially Clara! It's fantastic to know that you found them friendly, efficient, and transparent in their communication. Providing excellent service and maintaining transparency are priorities for us, and we're glad to see it reflected in your visit. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your feedback and look forward to providing you with the same level of outstanding service in the future. Thank you for choosing us!

March 07, 2024

Very good but expensive when having repair work done! !! The staff are professional and knowledgeable More

by bchefpd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts Department employees were great
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Mar 08, 2024 -

Honda of Valley Stream responded

We appreciate your positive feedback on the professionalism and knowledge of our staff. Providing high-quality service is a priority for us, and it's great to hear that reflected in your experience. We understand concerns about pricing, and we continually strive to balance fair rates with the quality of service we deliver. If you have any specific feedback on pricing or if there's anything else we can do to address your concerns, please feel free to reach out. We value your business and appreciate your honest input. Thank you for choosing our services.

March 06, 2024

Professional and respectful. I didn’t have to wait long for my vehicle waiting room was neat More

by WINNIFRED65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Honda of Valley Stream responded

We're glad to hear that your experience with us was excellent. It's great that you didn't have to wait long for your vehicle, and you enjoyed our waiting room. We appreciate your positive feedback and look forward to providing you with excellent service in the future. Thank you for choosing us!

March 06, 2024

Clara Torres was very helpful in keeping me informed what was important to get done and how long it’ll take. I really appreciated that. More

by MBEAUJUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Clara provided you with helpful and informative assistance during your visit. Keeping customers informed about the necessary tasks and expected timeframes is crucial, and we're pleased she made that experience positive for you. We appreciate your feedback and thank you for choosing our services. If you have any future automotive needs, feel free to reach out.

March 06, 2024

Clara was very helpful. The services were completed very quick. I was made aware of things that need to be addressed in the near future. More

by jsbennett23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Honda of Valley Stream responded

We're pleased to hear that Clara provided helpful assistance and that the services were completed quickly to your satisfaction. Our goal is to ensure transparency and keep you informed about any necessary future maintenance. If there are specific areas you'd like to highlight or if there's anything else we can do for you, please feel free to let us know. We appreciate your feedback and look forward to assisting you with any future needs. Thank you for choosing our services!

March 06, 2024

Was very efficient thx looking forward to seeing y again place was nice and clean More

by jmptes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amari
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Mar 06, 2024 -

Honda of Valley Stream responded

We're glad to hear that your experience was a good one. We work hard to make sure our work is efficient, and we appreciate your positive feedback on our clean and welcoming environment. We look forward to serving you again in the future. Thank you for choosing our services, and we'll be here when you return.

March 06, 2024

Came in reported problem . Problem fixed.. all good and professional. No time wasted. Brianna was great More

by mpr5879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Honda of Valley Stream responded

We're pleased to hear that Brianna provided you with a professional and efficient experience, promptly addressing and fixing the reported problem. Your satisfaction is important to us, and we appreciate your positive feedback. If you have any future concerns or automotive needs, feel free to reach out. Thank you for choosing our services!

March 06, 2024

My recent visit to the service center went well. As always, the representative I dealt with was pleasant, professional, and knowledgeable about what needed to be done. The center itself, as always, More

by adrian.merced
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Honda of Valley Stream responded

We're delighted to hear that your recent visit to the service center went well. It's fantastic that the representative you dealt with was pleasant, professional, and knowledgeable, contributing to a positive experience. We appreciate your feedback on the cleanliness and organization of our center. Thank you for choosing our services, and we look forward to serving you again in the future.

March 05, 2024

Mark was very helpful. Smiling and went above and beyond to help me. Much appreciated. More

by blacklanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Mark provided you with helpful and worked hard for you. It's wonderful when our team members can make a positive impact on your experience. We appreciate your kind words and thank you for choosing our services. If you ever need assistance in the future, feel free to reach out. Much appreciated!

March 05, 2024

I very satisfied with the service I was quickly in and out with my vehicle More

by nezo29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Honda of Valley Stream responded

We're pleased to hear that you had a satisfying experience with our service, and it's great that the process was quick, allowing you to get in and out efficiently with your vehicle. Thank you for choosing our services, and if you have any further automotive needs, feel free to reach out. We look forward to serving you again in the future!

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