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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,198 Reviews

3,198 Reviews of Honda of Valley Stream - Service Center

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January 30, 2024

Efficient, thorough friendly service. Came in and car was taken right away they even found a nail in one of my tires that they fixed. Reasonable cost also. More

by Keesha75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name
Jan 31, 2024 -

Honda of Valley Stream responded

Taking care of your car promptly and all while making you feel welcome is important to us. We appreciate your positive feedback. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. Thank you for choosing our services!

January 30, 2024

Best service ever. I received a great service last Saturday. The employee was very professional More

by FHIBART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 31, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you received great service last Saturday. Thank you for recognizing the professionalism of our staff. Providing exceptional service is our goal, and we appreciate your positive feedback. If there's anything else you'd like to share or if there's anything else we can assist you with, please feel free to let us know. We look forward to serving you again in the future.

January 30, 2024

Clara Torres service was average. Provided updates and answered my questions. The safety and quality of the work performed at this service center is beyond poor. If major work is p More

by PROCES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

The service is execellent and very Professional. i was updated on the problems with my while I was waiting More

by colingermaine7171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Eduardo Balza
Jan 31, 2024 -

Honda of Valley Stream responded

We appreciate your positive feedback regarding our excellent and professional service. Keeping you updated on the problems with your vehicle while you wait is part of our commitment to transparent and communicative service. If there's anything specific you'd like to highlight or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing our services, and we look forward to serving you again in the future.

January 29, 2024

It provides great service, the environment is friendly. Clara Torres is great keeps me up to date with service my car needs. More

by webb2351
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

January 24, 2024

Had to wait too long to get my car when I returned to pick it up. The key was not where it was supposed to be. When making appointment they need to inform customers about the financial obligation diffe More

by joypbrit
Service Time
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

Fast service , I would recommend for service for any Honda . Appreciate the feedback on what service my vehicle requires. More

by KAMILAHSHIRLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience with our fast service. We're pleased to hear that you would recommend us for Honda service and that you appreciate the feedback on your vehicle's service requirements. If you have any further recommendations or if there's anything else we can assist you with, feel free to let us know. We appreciate your trust in our services.

January 24, 2024

Find this dealership very helpful and professional. They try to accommodate your needs and they work with you with time. I needed a side mirror replaced while my granddaughter was home before returning More

by FLYNNmary140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryianna Jones in Service and Pat who answers
Jan 25, 2024 -

Honda of Valley Stream responded

We're pleased to hear about your positive experience with our dealership! It's great to know that we could accommodate your needs. All of us appreciate your kind words, and we're glad Bryianna could assist you. If you ever need further assistance, feel free to reach out. Thank you for choosing our dealership!

January 23, 2024

Very Comfortable place to be. Love the customer service. Could be just a little faster More

by KEITHGODETTE407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Honda of Valley Stream responded

Your feedback is important to us, and we appreciate your positive comments. We also take note of your suggestion regarding speed and will strive to enhance our efficiency to better meet your expectations. If you have any more comments or specific areas you'd like us to improve upon, please feel free to share. Thank you for choosing our dealership, and we look forward to serving you even better in the future!

January 23, 2024

Upon my arrival I was immediately greeted by an attendant who advised me who to see. From that point on Mark took care of everything. More

by KIMALLOCCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Rosenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Jai
Jan 24, 2024 -

Honda of Valley Stream responded

We're glad to hear about your positive experience. We're pleased that Mark took great care of you. Providing efficient and attentive service is our goal, and we appreciate your feedback. If there's anything else we can assist you with in the future, please don't hesitate to let us know. Thank you for choosing our services.

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