Brandon Martinez
Brandon Martinez at Honda of Valley Stream

Brandon Martinez

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7
348 Reviews
4.7

348 Reviews

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348 Reviews of Brandon Martinez

November 06, 2026

Dealership Rating
Employee Rating

Brandon was great in explaining what needed to be done and gave a very accurate time frame. His knowledge was excellent and he is very easy to speak to. More

by DDANTONIO425
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

November 02, 2026

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Always great service. I have delt with Brandon for many years and he is always helpful and knowledgable. More

by PG416
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 03, 2026

Honda of Valley Stream responded

Hi there, We are delighted to hear you can count on great service every time you visit. Brandon will be glad to know his helpfulness and knowledge have made such a difference over the years, and we will be sure he hears your kind words. Thank you for your continued trust, and we look forward to seeing you again soon!

October 28, 2026

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Excellent work all the time. . nice job Brandon. I like Honda of Valleystream..Nice good💯 👍👍👍👍 More

by BOBOFORLIFE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2026

Honda of Valley Stream responded

Hi there, We are delighted to hear you can count on excellent work every time you visit. Brandon will be glad to know his efforts did not go unnoticed, and we will be sure he hears your kind words. Thank you for your continued trust, and we look forward to seeing you again soon!

October 25, 2026

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i appreciated that Briyanna was patient, helpful, and had good communication throughout! Also the managers were very pleasant to deal with! More

by Moshe Smith
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones , Tony something

Oct 26, 2026

Honda of Valley Stream responded

Moshe, thank you for the kind words! We are so glad Briyanna was patient and kept the communication clear from start to finish, and that the managers made your visit pleasant as well. We will be sure everyone hears your feedback, and we look forward to seeing you again soon!

October 21, 2026

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Very helpful and well informed. Next time I will suggest that person assist me. Nice person More

by babusalam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kazi Kamal

Oct 22, 2026

Honda of Valley Stream responded

Thank you for sharing your positive experience with our sales department, Babusalam! We are delighted to hear that our team member was helpful and well-informed during your visit. We look forward to working with you again whenever you need us next.

October 21, 2026

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I hold Honda in high regard and am consistently pleased with their service, as it is never a hassle. Thank you, Honda. More

by GLORIAJONES5063
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Briyanna Jones , Juju and the young lady that work in his office forget her name

Oct 21, 2026

Honda of Valley Stream responded

Thank you so much for your wonderful review, Gloria, and for holding Honda in such high regard! We are thrilled to hear that your recent service visit was hassle-free, and we will make sure to pass along your kind words to Clara Torres, Briyanna Jones, Brandon Martinez, and Juju. We look forward to taking care of you again soon.

October 20, 2026

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Quality service with normal wait times. Friendly and professional. Spacious waiting area with a restrooms and complimentary coffee. More

by marcussevens
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 21, 2026

Honda of Valley Stream responded

Thank you for visiting our service department and sharing your feedback. We are glad to hear that you experienced quality service, normal wait times, and enjoyed our comfortable waiting area. We look forward to serving you again soon.

October 20, 2026

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Very helpful made sure everything was fixed on my car . they also still made sure I was able to pick my car up when I was running a bit late and they ended up closing . More

by amayatherealtor21
Service Price Transparency
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Recommend Dealer
Yes
Oct 20, 2026

Honda of Valley Stream responded

Hi there, Going the extra mile to make sure your car was ready, even after closing time, is what our team strives to do for every guest. We are glad everything was taken care of and that pickup worked out despite the late arrival. Thank you for trusting us with your vehicle, and we hope to see you again soon!

October 19, 2026

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It took too long for an oil change over 3 hours waiting time.It was a Monday hoping it is not a busiest day . It was first service on the car brand new purchased 6 months ago and under 2500 miles. Please t More

by felixregis03
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Oct 20, 2026

Honda of Valley Stream responded

Hello Felix, thank you for sharing your feedback regarding your recent service visit with us. We sincerely apologize that your oil change took longer than expected and for the wait time you experienced. We invite you to reach out to our management team directly so we can discuss this further and ensure a much quicker visit next time.

October 17, 2026

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The waiting area is very comfortable and accommodating. There is very easy access to the bathroom.The workers are very friendly and nice. More

by Candie
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gary Lin

Oct 19, 2026

Honda of Valley Stream responded

Hi Candie, We are pleased to hear you felt at ease while you waited. Keeping our customer lounge comfortable and convenient is something we take seriously, and our team will be happy to know their friendliness stood out. We appreciate you taking the time to share your visit and look forward to seeing you again soon.

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