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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,231 Reviews
Call Service Center (516) 758-5396

3,231 Reviews of Honda of Valley Stream - Service Center

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February 05, 2024

Clara was extremely helpful and professional. Clara answered all my questions and had a very cheerful disposition. More

by DSUMMER491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Clara provided you with helpful and professional assistance. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. Thank you for choosing our services, and we look forward to serving you again in the future!

February 03, 2024

They don’t fix anything. They say they did but keep your car for several hours and don’t do any work on it. I paid for wiper installs and didn’t get wiper installs. I gave th More

by tiffrobinson19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
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Feb 09, 2024 -

Honda of Valley Stream responded

Thank you for choosing us, and I am glad the service manager was able to address your concerns. It was a pleasure for us to service your vehicle, and I hope you consider changing the review.

February 03, 2024

I received outstanding service during this visit. I chose to wait and the work was completed in record time. More

by CELLOPAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Feb 05, 2024 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

February 02, 2024

The service is excellent they take the time and they listen and keep you informed of what’s going on More

by theodoremims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

February 01, 2024

The service advisor Kevin was a pleasure. I came in because my car play in my 2024 Honda Accord just stop working and along with my remote start stop working as well and I’ve only had the car More

by cmarch76
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin -Service Dept
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Feb 01, 2024 -

Honda of Valley Stream responded

We appreciate your detailed feedback and are glad to hear that Kevin provided you with an efficient service experience. Excellent customer service is a priority, and we're pleased to hear that Kevin's assistance has prompted you to change your service location. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing our services, and we're grateful for your positive recognition of Kevin!

January 31, 2024

The staff was very helpful and accommodating. I was provided with drop off and pick up service from Green Acres Mall More

by QueenNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Honda of Valley Stream responded

Thank you for the amazing review. We are so pleased to have been able to provide drop off and pick up service for you. Providing convenient and efficient services is important to us. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. Thank you for choosing our services, and we look forward to serving you again in the future!

January 31, 2024

Pleasent, professional and with the customers concern first, she was what you want representing your honest shop. Thanks More

by ED.JOHNSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

Honda of Valley Stream responded

We appreciate your positive feedback! It's great to hear that your experience with Clara was professional. We aim to have representatives who prioritize customer concerns and uphold honesty in their service. If there's anything specific you'd like to highlight or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing our services, and we look forward to serving you again in the future!

January 31, 2024

GARY LIN WAS AWSUME IN AND OUT IN JUST OVER 1 HR WITH HONDA FINANCIAL GREAT NEW RIDGELINE !! More

by wpro123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

Honda of Valley Stream responded

We're thrilled to hear about your positive experience with Gary and how smoothly the purchase process went. Congratulations on your new Ridgeline! If there's anything else you need assistance with or if you have any further feedback, please don't hesitate to let us know. Thank you for choosing us, and we hope you enjoy your new vehicle!

Jan 31, 2024 -

Honda of Valley Stream responded

We will pass this along to Gary

January 31, 2024

I like going to this particular service center because the people are so very welcoming, Treat you and your vehicle with lots of care and keep you up-to-date with all repairs being done. More

by Cliveemanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briyanna
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Feb 01, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you enjoy coming to our service center. It's great to know that the staff treats you and your vehicle with care and keeps you informed about all repairs being done. If there's anything specific you'd like to highlight or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing our service center, and we look forward to continuing to provide excellent service in the future!

January 31, 2024

Brandon, in the service department is incredible. He goes above and beyond to provide me incredible service. He's a good listener and he understands. More

by A. Yarde
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
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Feb 01, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to acknowledge Brandon's exceptional service in the service department. If there's anything specific you'd like to highlight or if there's anything else we can assist you with, please feel free to let us know. We appreciate your positive feedback and your trust in our services. We look forward to serving you again in the future!

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