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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews

3,197 Reviews of Honda of Valley Stream - Service Center

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January 09, 2024

Clara was absolutely amazing to work with. She called me early in the morning to review what I needed done and then sent me a message, so I could stay in touch with her. I was able to get upda More

by STEPHSCHIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Honda of Valley Stream responded

That's incredible to hear! Clara is indeed amazing, and we're delighted that she provided you with such a fantastic service experience. Keeping you informed and ensuring clear communication throughout the process is essential to us, and it's fantastic that Clara went above and beyond to make sure you were updated and comfortable. Thank you for spreading the word about your positive experience with us. We truly appreciate your recommendation. We look forward to serving you and your vehicle needs in the future!

January 09, 2024

Service was great and staff was informative. Good work done by all involved. Keep up the good work More

by BHYDLEBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that you had a great service experience. Providing quality service and keeping our customers well-informed are top priorities for us. We appreciate your encouragement, and we're dedicated to maintaining this level of excellence. Your support means a lot, and we look forward to continuing to provide you with exceptional service in the future!

January 09, 2024

A wonderful facility with a very professional staff! At one point, I was visiting another Honda Service Center. Now I will strictly visit Valley Stream Honda. More

by hymie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Honda of Valley Stream responded

We're truly honored by your kind words! Thank you for choosing us and for recognizing our facility and professional team. We strive to create an exceptional experience for all our customers, and knowing that you've chosen us exclusively means a lot. We're committed to continuing to provide top-notch service during every visit. We look forward to being your trusted choice for all your Honda service needs!

January 09, 2024

I dropped my car off for an oil change at 10:30 am and was not finished until 2:30 and I had to call. When I go to the center my paperwork was not ready because the cashier said it was across the street More

by iaz65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
Jan 10, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. If the information provided we are unable to search our system. Please message us your name and contact info or reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

January 09, 2024

It was perfect. Professionally taken care of. Everything was resolved Everything was perfect High level service and professionals More

by ISOKE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that your experience with us was perfect! Providing high-level service and ensuring that everything is professionally taken care of are our top priorities. Thank you for acknowledging our team's professionalism—we strive to deliver exceptional service to every customer. Your feedback is greatly appreciated, and we're here whenever you need us in the future.

January 08, 2024

Clara was extremely helpful to me as a first time customer at the Honda of VS service center. Very clear and concise on estimate, and great set up of follow up communication to see the recommended se More

by hernandeznyc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Honda of Valley Stream responded

We take pride in delivering clear and concise estimates, and we're delighted that Clara's communication made it easy for you to understand the recommended services and their prices. Our goal is to ensure a hassle-free process, and we're glad to hear that the pickup was smooth for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing us!

January 04, 2024

I love the fact that the the service was provided for a lift. That way I could go back home and get some things done. And the fact that I was called on my car was ready to head back there to pick it up. More

by Shanee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Jan 04, 2024 -

Honda of Valley Stream responded

It's important to us that you can carry on with your day while we take care of your car. Keeping you informed about your car's readiness is just part of our commitment to excellent service. Thank you for choosing our dealership, and we hope to continue exceeding your expectations in the future!

January 04, 2024

Brought car in for oil change. Everything went well. Price was better than local gas station. More

by ninapollina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Honda of Valley Stream responded

We're glad to hear that your visit for an oil change went smoothly! Providing competitive prices and reliable service is important to us. Thank you for choosing us for your car's maintenance needs, and we look forward to serving you again in the future!

January 03, 2024

he was very friendly and knowledgeable. made the buying process very easy and smooth. highly recommend. More

by AMOUSTAKAS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Honda of Valley Stream responded

It's fantastic to hear that your experience was guided by someone friendly and knowledgeable! Making the buying process easy and smooth is always our goal, and we're thrilled that we could provide that for you. Thank you for your recommendation—we're here to help anytime you need us!

January 03, 2024

Fast and friendly service. Straight to the point and no unnecessary surprises with what the service detailed. Will recommend again. More

by dfort1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Balza
Jan 04, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you experienced fast, friendly service that was transparent and to the point! Providing clear and straightforward service is important to us, and we're glad we could meet your expectations. Thank you for your recommendation—we appreciate your support and look forward to assisting you or anyone you refer in the future!

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