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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,234 Reviews
Call Service Center (516) 758-5396

3,234 Reviews of Honda of Valley Stream - Service Center

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January 22, 2024

Very clean place with helpful and knowledgeable people working there. I would highly recommend servicing your honda at Honda of Valley Stream. More

by DANIELRUSSO02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Honda of Valley Stream responded

We appreciate your positive feedback about your time with us. Thank you for recommending our dealership for Honda service. If there's anything specific you'd like to highlight or if there's anything else we can assist you with, please feel free to let us know. We value your recommendation and look forward to serving you again in the future.

January 22, 2024

Waited about an hour for the oil change, had no problems! Thank you for the service. More

by dorothydianadaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Honda of Valley Stream responded

Thank you for your feedback on the oil change service. We appreciate your patience during the wait, and we're glad to hear that you had no problems. If there's anything specific you'd like us to improve upon or if there's anything else we can assist you with, please feel free to let us know. We value your time and trust in our services. Thank you for choosing us, and we look forward to serving you again in the future.

January 22, 2024

Great service and quick lines! Very professional service and customer relations. Highly recommended for all More

by danniko1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback. We're pleased to hear that you had a positive experience with us. Your recommendation is highly appreciated. If there's anything specific you enjoyed or if there's anything else we can assist you with, please feel free to let us know. We value your recommendation and look forward to serving you again in the future.

January 22, 2024

The service was good @ mr Mark , he is really very helpful person. It was my first time visit & I am happy. Thank you everyone. More

by Parveg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark , Jose Torres, Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza
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Jan 24, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a great experience with us. Providing excellent service is important to us, and we appreciate your positive feedback. Thank you for recognizing Mark's hard work and dedication. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing our services, and we look forward to serving you again in the future.

January 21, 2024

I made an appointment for recalls on my Passport. After I made the appointment on line someone followed up with me and let me know that the car will need to be there for several hours and how I shoul More

by rinadoron
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna
Report | Print
Jan 22, 2024 -

Honda of Valley Stream responded

Thank you for choosing us for your Passport recalls and for sharing your positive experience. We're pleased to hear that our team provided helpful information, and we appreciate your preparation efforts. It's great to know that both our online follow-up and the staff in the service department were friendly. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We value your business and look forward to serving you in the future.

January 19, 2024

Clean, spacious and well appointed waiting area with Wi-Fi , TVs with complimentary coffee and tea. Ms. Torres, the service representative was polite, informative and professional. More

by RESTOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to share your thoughts. We're delighted that you found our waiting area welcoming and our service representative, Ms. Torres, to be knowledgeable, and professional. If there's anything more we can do for you, please feel free to reach out. We appreciate your feedback and look forward to exceeding your expectations in the future.

January 19, 2024

I had a 10:30 APPOINTMENT for an OIL CHANGE, I WAITED 3. 5 HOURS before I got my car back, even though people who came after me, paid and left before I did. I’ve NEVER waited that long for an oil change in More

by MFPCF
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Martinez, he informed and apologized 2x before I got the car back.
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Jan 25, 2024 -

Honda of Valley Stream responded

We have been trying to reach you. We sincerely apologize for the extended wait time and wanted to be able to speak with you about it over the phone. Please reach out if you feel the need to discuss this further. Take care.

January 19, 2024

Always a pleasure to deal with Mark at Honda Service of Valley Stream, and the team there! More

by crocker7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Jan 22, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that dealing with Mark is always a pleasure for you. Our team appreciates your positive feedback. If there's anything else we can do for you or if you have any further needs, please don't hesitate to reach out. We value your business and look forward to continuing to provide excellent service.

January 19, 2024

The service staff was courtesy and knowledgeable. My car was serviced on a timely basis. More

by BMURPHY802802@HOTMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Jan 22, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience with our service staff. We're pleased to hear that how smoothly everything went. If there's anything else we can assist you with in the future, please feel free to let us know. We appreciate your business and look forward to serving you again.

January 19, 2024

He was very knowledgeable and professional and polite and I am very well please with my car and the service More

by dinaboodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Eduardo Balza, Daniel Sanchez
Report | Print
Jan 22, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear about your experience with our staff. We're glad you're very pleased with your car and the service provided. If there's anything else we can do for you or if you have any future needs, please don't hesitate to reach out. We appreciate your trust and look forward to serving you again.

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