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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews
Call Service Center (516) 758-5396

3,197 Reviews of Honda of Valley Stream - Service Center

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December 29, 2023

Clara went above and beyond to assist with my service. She called with updates until my vehicle was finished. It would have been wonderful if a car wash was included. More

by liontwhalen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Honda of Valley Stream responded

Thank you for the kind words and compliments for Clara's service. We will pass those along. We appreciate your business and hope to provide an even better experience for you in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us!

December 29, 2023

Marcel does a perfect time engaging all customers. The level of detailing provided allows me to make the best decision regarding the services that are immediately needed in order to sustain a highly o More

by careerman20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Honda of Valley Stream responded

It's fantastic to hear about your positive experience with Marcel! Your feedback regarding the level of detailing provided to make informed decisions about your vehicle's services is greatly appreciated. Rest assured, we value employees like Marcel and are committed to supporting their continued excellence. Thank you for sharing your feedback, and we'll certainly continue to support and nurture valuable team members like Marcel. Reach out if you need anything.

December 28, 2023

Advisor Alex is honest,professional and reliable. Always happy to answer any questions and helpful. More

by gandhi414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Honda of Valley Stream responded

It's great to hear such positive feedback about Advisor Alex! We're glad to have been helpful, and if there's anything else you need or any further questions, don't hesitate to reach out.

December 28, 2023

Excellent customer service. I was in and out very quickly. Waiting room was neat and clean More

by domj82
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sanchez
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Dec 28, 2023 -

Honda of Valley Stream responded

That's wonderful to hear! Providing excellent customer service and ensuring a clean, comfortable waiting area are top priorities for us. We're delighted your experience was swift and pleasant. If there's anything more we can do to enhance your visits, please don't hesitate to let us know.

December 28, 2023

Excellent service and very helpful with my needs to car maintenance and honest with what needed to be done More

by JETGIRL404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
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Dec 28, 2023 -

Honda of Valley Stream responded

Thank you for sharing your experience! Providing excellent service and honest guidance on car maintenance needs are our priorities. We're glad we could assist you and ensure your car received the necessary care. If you have any further questions or need assistance in the future, feel free to reach out.

December 28, 2023

The dealer has a competitive prices, compared to another dealerships. The work was done fast. The waiting room is spacious More

by lennyperelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Honda of Valley Stream responded

It's great to hear that you found our dealership's prices competitive and that the service was done quickly. We aim to provide efficient service without compromising quality. We're also glad you found our waiting room spacious and comfortable—ensuring a pleasant experience while your car is being taken care of is important to us. If there's anything else we can do to improve your visits, feel free to share your thoughts.

December 28, 2023

Very Professional and courteous from start to finish. I was really impressed with the service! More

by nadia1329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Dec 28, 2023 -

Honda of Valley Stream responded

Being professional and courteous throughout your experience is crucial to us, so it's fantastic to hear that you were impressed with our service from start to finish. If there's anything else we can assist you with in the future, please feel free to reach out. Your satisfaction is our priority!

December 28, 2023

Great service, in and out and she was great my advisor. Easy to make an appointment as well. More

by Antonio, V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nataly Arnez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the name
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Dec 28, 2023 -

Honda of Valley Stream responded

That's fantastic to hear! Making the appointment process easy and providing efficient, great service is what we strive for. We're glad your advisor made your visit smooth and pleasant. If there's anything else we can do to assist you in the future, don't hesitate to reach out.

December 27, 2023

Thanks Clara! !! Great service as always! Very much appreciated. Have a Happy and Healthy New Year More

by DEISIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2023 -

Honda of Valley Stream responded

So glad to hear you had another great experience. Wishing you a Happy and Healthy New Year too! If you ever need anything else, don't hesitate to reach out. Cheers to more fantastic experiences ahead!

December 27, 2023

Purchased a Civic EX from this dealership in May, and brought the car in for a complimentary routine oil change. The car was purchased for a family member so I rarely drive or sit in it. However yester More

by mbsitt
Recommend Dealer
No
Employees Worked With
not applicable
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