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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,338 Reviews
Call Service Center (516) 758-5396

3,338 Reviews of Honda of Valley Stream - Service Center

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January 23, 2024

Excellent service and very clean place. Clara was amazing and very accommodating. Much better than previous service department. More

by SMILEY13048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Waters
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Jan 23, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that you experienced excellent with us. Your satisfaction is our priority, and we appreciate your feedback. If there's anything else you'd like to share or if there are specific aspects you'd like us to maintain or improve, please feel free to let us know. Thank you for choosing our service department, and we look forward to continuing to meet your expectations.

January 23, 2024

Very Comfortable place to be. Love the customer service. Could be just a little faster More

by KEITHGODETTE407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Honda of Valley Stream responded

Your feedback is important to us, and we appreciate your positive comments. We also take note of your suggestion regarding speed and will strive to enhance our efficiency to better meet your expectations. If you have any more comments or specific areas you'd like us to improve upon, please feel free to share. Thank you for choosing our dealership, and we look forward to serving you even better in the future!

January 23, 2024

Excellent service and very professional and friendly. What Others Say Very Comfortable place to be. Love the customer service. Could be just a little faster Alex was good and as usual Honda of VS al More

by charlie1042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Honda of Valley Stream responded

Thank you for sharing your feedback on the excellent service you received. We're pleased to hear that our team was professional and friendly. Your comments about the customer service and the environment are appreciated. It's great to hear positive comments about Alex and our dealership. If you have any further feedback or if there's anything specific you'd like us to improve, please feel free to let us know. We value your input and appreciate your business.

January 23, 2024

Upon my arrival I was immediately greeted by an attendant who advised me who to see. From that point on Mark took care of everything. More

by KIMALLOCCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Rosenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Jai
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Jan 24, 2024 -

Honda of Valley Stream responded

We're glad to hear about your positive experience. We're pleased that Mark took great care of you. Providing efficient and attentive service is our goal, and we appreciate your feedback. If there's anything else we can assist you with in the future, please don't hesitate to let us know. Thank you for choosing our services.

January 22, 2024

Very clean place with helpful and knowledgeable people working there. I would highly recommend servicing your honda at Honda of Valley Stream. More

by DANIELRUSSO02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Honda of Valley Stream responded

We appreciate your positive feedback about your time with us. Thank you for recommending our dealership for Honda service. If there's anything specific you'd like to highlight or if there's anything else we can assist you with, please feel free to let us know. We value your recommendation and look forward to serving you again in the future.

January 22, 2024

Waited about an hour for the oil change, had no problems! Thank you for the service. More

by dorothydianadaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Honda of Valley Stream responded

Thank you for your feedback on the oil change service. We appreciate your patience during the wait, and we're glad to hear that you had no problems. If there's anything specific you'd like us to improve upon or if there's anything else we can assist you with, please feel free to let us know. We value your time and trust in our services. Thank you for choosing us, and we look forward to serving you again in the future.

January 22, 2024

Great service and quick lines! Very professional service and customer relations. Highly recommended for all More

by danniko1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback. We're pleased to hear that you had a positive experience with us. Your recommendation is highly appreciated. If there's anything specific you enjoyed or if there's anything else we can assist you with, please feel free to let us know. We value your recommendation and look forward to serving you again in the future.

January 22, 2024

The service was good @ mr Mark , he is really very helpful person. It was my first time visit & I am happy. Thank you everyone. More

by Parveg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark , Jose Torres, Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza
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Jan 24, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a great experience with us. Providing excellent service is important to us, and we appreciate your positive feedback. Thank you for recognizing Mark's hard work and dedication. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing our services, and we look forward to serving you again in the future.

January 21, 2024

I made an appointment for recalls on my Passport. After I made the appointment on line someone followed up with me and let me know that the car will need to be there for several hours and how I shoul More

by rinadoron
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna
Report | Print
Jan 22, 2024 -

Honda of Valley Stream responded

Thank you for choosing us for your Passport recalls and for sharing your positive experience. We're pleased to hear that our team provided helpful information, and we appreciate your preparation efforts. It's great to know that both our online follow-up and the staff in the service department were friendly. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We value your business and look forward to serving you in the future.

January 19, 2024

Clean, spacious and well appointed waiting area with Wi-Fi , TVs with complimentary coffee and tea. Ms. Torres, the service representative was polite, informative and professional. More

by RESTOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to share your thoughts. We're delighted that you found our waiting area welcoming and our service representative, Ms. Torres, to be knowledgeable, and professional. If there's anything more we can do for you, please feel free to reach out. We appreciate your feedback and look forward to exceeding your expectations in the future.

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