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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,252 Reviews
Call Service Center (516) 758-5396

3,252 Reviews of Honda of Valley Stream - Service Center

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December 26, 2023

Marcel is very professional he is a very nice man. Whenever I come to the service center I always go to Marcel I think he deserves a raise of pay More

by georgia12E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Honda of Valley Stream responded

It's wonderful to hear about your positive experiences with Marcel at our service center! We greatly appreciate your kind words about his professionalism and demeanor. We'll be sure to share your feedback with our management team. Thank you for your loyalty and for recognizing Marcel's hard work. If there's anything else we can assist you with, please don't hesitate to reach out.

December 26, 2023

very professional and attentive. they do great job with help all customers as much as possible. love them !! More

by GREG10690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Honda of Valley Stream responded

That's fantastic to hear! Providing professional and attentive service to assist all our customers is our top priority, and we're thrilled to know you had a great experience with us. Your kind words mean a lot, and we love having customers like you! If there's anything more we can do for you, just let us know. Thanks for your support and for choosing us!

December 24, 2023

I always receive great, friendly, and efficient service. The service center waiting are is clean and comfortable. More

by mitchell.friedman1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Jones
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Dec 27, 2023 -

Honda of Valley Stream responded

It's wonderful to hear about your consistently positive experiences with our service! Providing great, friendly, and efficient service is a priority for us, and we're thrilled that you've experienced that every time. Keeping our service center clean and comfortable for our customers is important, and we're glad you find it accommodating. If there's anything more we can do to enhance your visits, please let us know. Thank you for your continued support!

December 22, 2023

Although this was another added service from what I originally planned, it worked out and the pending service needed on the car was explained with an estimate cost for each service. More

by NOCOMMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Honda of Valley Stream responded

It's fantastic to hear that despite the additional service, you found value in the explanation of the pending service needs along with the estimated costs. Clear communication about services and costs is important, and I'm glad it worked out well for you. Transparency is key, and we're always here to ensure you have a comprehensive understanding of your car's needs.

December 22, 2023

Great customer service keeps customers returning! Upfront and very honest. Thanks Clara I’ll be back. More

by JT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Honda of Valley Stream responded

Absolutely! Great customer service is our foundation, and we're thrilled that Clara provided you with an upfront and honest experience. Your satisfaction is our priority, and we're delighted to hear that you'll be returning. If there's anything more we can assist you with on your next visit, just let us know. Thank you for choosing us, and we look forward to seeing you again!

December 22, 2023

My service agent did an excellent job keeping me informed and out the door as quickly as possible. Great service experience. More

by brandonp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
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Dec 27, 2023 -

Honda of Valley Stream responded

That's fantastic to hear! Keeping customers informed and ensuring a swift service experience is what we aim for. We're glad your service agent did an excellent job and that you had a great experience with us. If there's anything more we can do for you in the future, please don't hesitate to reach out. Thank you for your kind words and for choosing us for your service needs!

December 21, 2023

Honda of valley stream is the best for sure. . they gave me a great deal ! More

by Vrpeter11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Momin shah
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Dec 21, 2023 -

Honda of Valley Stream responded

That's fantastic to hear! Getting a great deal is always a plus, and it's wonderful that Honda of Valley Stream could provide you with such a positive experience. If there's anything else we can do to assist you or if you have any questions, don't hesitate to let us know. Thank you for choosing Honda of Valley Stream!

December 20, 2023

Good experience, my service agent was very pleasant and helpful. He answered all my questions. More

by C15NOMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
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Dec 21, 2023 -

Honda of Valley Stream responded

It's fantastic to hear that your service agent provided such a positive experience! Having someone pleasant and helpful who can address all your questions makes the service visit smoother. If there's anything else we can assist you with or if more questions arise in the future, feel free to reach out. Thank you for choosing us for your automotive needs!

December 20, 2023

Kevin was friendly and knowledgeable Service area clean Service was good Nothing else to say More

by NRSTORCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Honda of Valley Stream responded

It's great to hear that Kevin provided friendly and knowledgeable service, and that you found the service area clean and the overall service good. If there's ever anything else you'd like to share or if you have any further feedback, feel free to let us know. Thank you for choosing us for your service needs!

December 20, 2023

Friendly, professional service, big, comfortable, clean facilities, correctly diagnosis to fix car problems. Just make schedule and waiting a little longer. More

by sunygui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Brandon 5 stars
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Dec 21, 2023 -

Honda of Valley Stream responded

It's wonderful to hear about your positive experience with our friendly and professional service! Our priority is to provide a comfortable and clean environment while ensuring accurate diagnosis and effective solutions for your car. We'll strive to optimize scheduling to reduce wait times in the future. Thank you for your feedback and for choosing our services! If there's anything else we can do to enhance your experience, please let us know.

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