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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,338 Reviews
Call Service Center (516) 758-5396

3,338 Reviews of Honda of Valley Stream - Service Center

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January 19, 2024

I had a 10:30 APPOINTMENT for an OIL CHANGE, I WAITED 3. 5 HOURS before I got my car back, even though people who came after me, paid and left before I did. I’ve NEVER waited that long for an oil change in More

by MFPCF
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Martinez, he informed and apologized 2x before I got the car back.
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Jan 25, 2024 -

Honda of Valley Stream responded

We have been trying to reach you. We sincerely apologize for the extended wait time and wanted to be able to speak with you about it over the phone. Please reach out if you feel the need to discuss this further. Take care.

January 19, 2024

Always a pleasure to deal with Mark at Honda Service of Valley Stream, and the team there! More

by crocker7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jan 22, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that dealing with Mark is always a pleasure for you. Our team appreciates your positive feedback. If there's anything else we can do for you or if you have any further needs, please don't hesitate to reach out. We value your business and look forward to continuing to provide excellent service.

January 19, 2024

The service staff was courtesy and knowledgeable. My car was serviced on a timely basis. More

by BMURPHY802802@HOTMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Jan 22, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience with our service staff. We're pleased to hear that how smoothly everything went. If there's anything else we can assist you with in the future, please feel free to let us know. We appreciate your business and look forward to serving you again.

January 19, 2024

He was very knowledgeable and professional and polite and I am very well please with my car and the service More

by dinaboodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Eduardo Balza, Daniel Sanchez
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Jan 22, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear about your experience with our staff. We're glad you're very pleased with your car and the service provided. If there's anything else we can do for you or if you have any future needs, please don't hesitate to reach out. We appreciate your trust and look forward to serving you again.

January 18, 2024

Great place to have your honda service and very friendly and knowledgeable employees that explain everything step by step. More

by Cliveemanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Honda of Valley Stream responded

Thank you for choosing our service department. We appreciate your feedback and kind words. Please reach out if you need anything or have any questions. We are here for you and look forward to seeing you again.

January 18, 2024

Excellent service from beginning to end. The Service Advisor was attentive and knowledgeable of my car’s maintenance needs and answered all of my questions. More

by y.rodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Singh, Kevin
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Jan 19, 2024 -

Honda of Valley Stream responded

We appreciate your feedback on the service you received. Our team is always happy to help assist you with your needs and answer questions you might have. If there's anything more you need, please feel free to reach out. We value your input and are committed to providing top-notch service in the future.

January 16, 2024

This service center is always pleasant to visit. It is also kept clean and organized. More

by MAB2579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Lancaster
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Jan 17, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that your visits to our service center are always pleasant! Your positive feedback about the cleanliness and organization is greatly appreciated. If there's anything specific you'd like to share or if you have any further comments, feel free to let us know. Thank you for your continued trust and for choosing our service center!

January 16, 2024

Was very profesional she knew what was needed to my vehicle and made shore it got done ty More

by SAMMYG6921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Honda of Valley Stream responded

We're glad to hear that our team was professional and knowledgeable, ensuring that your vehicle received the necessary service. Thank you for your positive feedback, and if there's anything else you need or if you have further questions in the future, feel free to reach out. We appreciate your trust in our services. Thank you!

January 16, 2024

Clara was professional and knowledgable of her job. ...recommended a few things that mine car may need service. But over all i was in and out. quick service I like it. More

by h49romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Honda of Valley Stream responded

We're pleased to hear that Clara provided you with professional and knowledgeable service during your visit. Recommendations for potential service needs are always helpful, and we appreciate your positive feedback. If you ever have more questions or need assistance in the future, feel free to reach out. Thank you for choosing us, and we look forward to serving you again!

January 16, 2024

I received good job from Valley Stream Honda and I wish to go back next time for an other kind of service. More

by louis.lorthe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Honda of Valley Stream responded

We appreciate your positive feedback, and we look forward to serving you again for any future services you may need. If you have specific service requirements or any questions, feel free to reach out. Thank you for choosing us, and we're here whenever you need assistance!

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