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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,252 Reviews
Call Service Center (516) 758-5396

3,252 Reviews of Honda of Valley Stream - Service Center

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December 20, 2023

Clara Torres understood my issue and provided an explanation of the cause and resolution to the problem. More

by vmatarese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Honda of Valley Stream responded

It's great to hear that Clara Torres not only understood your issue but also provided a clear explanation of both the cause and the resolution for the problem. Clear communication is key to a successful service experience, and we're glad you had that with us. If there's anything else we can do to assist you, please don't hesitate to reach out. Thank you for choosing us for your automotive needs!

December 20, 2023

The server pitty good good the staffs frindley an nice I would good there for anything More

by Beverly Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
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Dec 21, 2023 -

Honda of Valley Stream responded

It sounds like you had a decent experience with the service and found the staff friendly and nice. If there's anything specific you need help with or if you have further feedback, please let us know. We're here to assist you with anything you might need in the future!

December 20, 2023

I got charged over 2k for an issue that wasn’t even resolved, the staff gave me the car in the same conditions that I turned it in, horrible costumer service I feel scammed and I WILL NEVER BUY A HONDA More

by marisolmoralesv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. If you have any concerns, our service manager, Willie Meija, would like you to reach out to him directly. His number is 516-812-5302.

December 20, 2023

I needed an inspection and made an appointment with another make car and they told me that they only do Honda cars. Why was I allowed to make the appointment when they only do Honda cars, also I wasn’t More

by k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No rating
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Dec 22, 2023 -

Honda of Valley Stream responded

We would love to be able to pull our systems for more information on what happened during your time with us. Unfortunately, with just the initial k provided we are unable to locate you in our systems. Please respond privately with your name and phone number for we may research and contact you to discuss the issue further. Thank you!

December 19, 2023

Clara Torres was extremely helpful and displayed total competence. I have had the same positive with all of the service technicians that I have interfaced with. More

by lesfrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Ron-Suarez
Report | Print
Dec 21, 2023 -

Honda of Valley Stream responded

It's wonderful to hear about your positive experience with Clara Torres and the service technicians! Having someone as helpful and competent as Clara, along with a team of consistently excellent service technicians, can make all the difference. If there's anything else we can do to assist you in the future, please don't hesitate to reach out. Thank you for choosing us for your service needs!

December 19, 2023

The best dealer service around. Clean and easy check in and pick up. Clara Torres is the best service agent. More

by JIMMYD1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Honda of Valley Stream responded

It's fantastic to hear that you had such a positive experience with our dealer service! We're thrilled that Clara Torres provided exceptional service during your visit. Your satisfaction is our priority, and we're glad to have made your check-in and pick-up process smooth and hassle-free. Thank you for choosing us, and we look forward to assisting you in the future!

December 19, 2023

Honda of Valley stream was very professional and helpful with my vehicle service. I was satisfied with the assistance provided to me by my service advisor, Mark. More

by NGENTILE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Dec 20, 2023 -

Honda of Valley Stream responded

That's wonderful to hear! We're thrilled that Honda of Valley Stream delivered professional and helpful service during your visit. Mark is a valuable part of our team, and we're glad he could assist you effectively. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing us for your vehicle service!

December 19, 2023

Mark went above and beyond to help me out with my car situation! He truly cares about his customers. More

by Nicoledav49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
Report | Print
Dec 20, 2023 -

Honda of Valley Stream responded

hat's fantastic to hear! Mark is an invaluable part of our team, and we're thrilled he could go above and beyond to assist you with your car situation. Caring for our customers is a top priority, and we're glad that reflected in your experience. If you ever need further assistance, don't hesitate to reach out. Thank you for choosing us!

December 19, 2023

Excellent service advisors and facilities. Appointment scheduling was easy and work was completed in a reasonable amount of time. More

by dhook25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Goldstein
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Dec 20, 2023 -

Honda of Valley Stream responded

Thank you for sharing your experience with us! We're delighted to hear that you found our service advisors excellent and our facilities up to your standards. Making appointment scheduling effortless and ensuring timely completion of work are key aspects of our commitment to customer satisfaction. We appreciate your feedback and look forward to providing you with the same level of exceptional service in the future!

December 19, 2023

I don’t like anymore this service center . Mechanic are too much greedy to make money . More

by sikder_arman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2023 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you

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