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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews

3,197 Reviews of Honda of Valley Stream - Service Center

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November 21, 2023

They where very accommodating from the time I called and till I picked up my car More

by RIAMD54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

November 21, 2023

Waited 5 hours for my car to get a oil change and got my car back and the oil light was still on.. And they said the tech drove my car to check a noise I had but the car came out with the same mileage it we More

by ROBBIEROB12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Honda of Valley Stream responded

We apologize, but we are unable to locate you in our system with the username provided. Please privately send us your name and contact information so that we can further research and discuss your concerns.

November 21, 2023

Clarivel is the best And I really appreciate her attention and altitude concerning my needs . Thanks so much More

by DERRENCE1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

November 18, 2023

Staff is friendly, professional. Always willing to go over what you need done . Not pushy . More

by HEPLOCK04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 17, 2023

I was pleasantly surprised when my vehicle was diagnosed and repaired sooner than expected. However, because it was Honda's battery that was still under warranty I feel Honda should have reimbursed me for More

by SHEILAHV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
Nov 21, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

November 16, 2023

Good attention, technology, and organization . The attention to the customer is amazing, and good quality More

by efrenyork0521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 16, 2023

I was attended in timely manner and the Tech explained to me what was done and the need in my next visit. I was treated cordially. The staff were nice. More

by eveaking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 16, 2023

Very clean and service is fast and people are very friendly, I would highly recommend service here More

by JOEYCACA82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
Nov 21, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 16, 2023

I like the customer service the communication with the staff and the professionalism. Keep up the good work. More

by COULVERSON
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 16, 2023

The service department was very crowded with cars and I had to wait 4 hours to have 2 tires replaced (scheduled appointment). More

by PAULRRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Honda of Valley Stream responded

We apologize for the wait and assure you were are doing all we can to fix this issue. Please reach out if you need to discuss further to Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

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