Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,252 Reviews
Call Service Center (516) 758-5396

3,252 Reviews of Honda of Valley Stream - Service Center

Sort by
December 14, 2023

Very friendly and helpful staff. Great experience as always. Will definitely refer to other Honda owners. More

by ADEOLA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2023 -

Honda of Valley Stream responded

We're thrilled to hear that you had such a positive experience with our staff! Thank you for your kind words and for considering recommending us to other Honda owners. If there's anything else we can do to enhance your experience further, please let us know. We're here to help!

December 14, 2023

No one can diagnose the problem came twice paid for the services for first time but i guess wasn’t done right so had to go through balancing again because first time it wasn’t done but i was charged. Issu More

by Abubakar Haroon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Saifer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory and understand your frustration. Unfortunately, the required steps to duplicate the concern are outside of the speed limits imposed in NY. We would like to repeat our offer of another road test with our Service Manager, Willie Meija. Please reach out to him to schedule this at your earliest convenience at 516-812-5302.

December 14, 2023

Alex is help me great thanks but honda service no because fail my inspection state More

by maslamny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2023 -

Honda of Valley Stream responded

Thank you for the kind words about Alex Marcel - he is such a dedicated, hard worker. Unfortunately, Honda does not control the New York State Inspections, we follow the New York State DMV rules when it comes to passing or failing. We would love to be able to look back and research what caused your vehicle to fail, but we cannot find you in the customer base due to the name used on here. May we get your name and number for further research?

December 14, 2023

Clean, friendly, curious and considerate of my time. Completely explained my cost and offered a payment plan. More

by LOUISETURNER11691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
Report | Print
Dec 20, 2023 -

Honda of Valley Stream responded

hat's wonderful to hear! We aim to provide a clean, friendly environment while being considerate of our customers' time. It's great that we could offer a clear explanation of costs and provide a payment plan that worked for you. If there's anything else we can assist you with, please feel free to reach out. Thank you for your kind words!

December 14, 2023

Professional, gave me a full printout of work that needs to be completed in the next few months. Since I was in a rush, I didn’t have time for the maintenance that day, but I was able to return to Honda aft More

by SEUAT1929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Honda of Valley Stream responded

It's great to hear about your positive experience! Having a professional service that provides a comprehensive overview of necessary future maintenance allows you to plan efficiently. I'm glad to hear you were able to return after the holiday to get the work done. If there's anything else we can do to assist you in the future, please don't hesitate to reach out. Thank you for choosing Honda for your car maintenance needs!

December 14, 2023

I called for a maintenance appointment on Friday and was given an appointment the following Monday. That was timely! At the center Marcel gave me the quote for the service. He said it would take about two More

by joanel731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Zapata spoke with me at length regarding my lease. I am opting to purchase the car and he will follow up with me.
Report | Print
Dec 14, 2023 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that we could promptly schedule your appointment and that Marcel provided a clear quote upfront. Our goal is always to keep you informed, and we're pleased that our communication regarding additional work was helpful. We appreciate your trust in our recommendations and look forward to continuing to provide excellent service for your vehicle in the future!

December 14, 2023

Servicing went smoothly. It was done in a timely manner and associate kept me updated More

by wmonique33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2023 -

Honda of Valley Stream responded

Thank you for sharing your experience with us! We're thrilled to hear that your servicing went smoothly and was completed in a timely manner. Keeping our customers updated is a priority, and we're delighted it contributed to your positive experience. If there's anything else we can assist you with, please don't hesitate to reach out!

December 12, 2023

Excellent service courtesy and respect not a long wait clean waiting area excellent customer service More

by MDELLIOTT2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Honda of Valley Stream responded

It's wonderful to hear about your experience! Providing excellent service, a clean environment, and minimal wait times are our top priorities. We're thrilled that you found our waiting area to your liking and that our team treated you with courtesy and respect. Your satisfaction is our goal, and we're here whenever you need us. Thank you for choosing us!

December 12, 2023

I scheduled service appointment online in late PM and it was available next morning. Advisor was very clear about waiting time and I was offered shuttle service to drop me home which I declined for my own More

by M Munir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
Report | Print
Dec 13, 2023 -

Honda of Valley Stream responded

We're sorry to hear about your experience at Millennium Honda. It's incredibly frustrating to schedule an appointment and then face such a disappointing situation. It seems like Honda of Valley Stream was able to provide a much smoother and efficient service for you. We're glad that our team could accommodate your service needs promptly and offer alternative options like the shuttle service. If there's anything specific you found particularly helpful or any suggestions you have for us to further enhance our services, please let us know. We strive to provide excellent service experiences, and your feedback is incredibly valuable in helping us improve. We appreciate you choosing Honda of Valley Stream and hope to serve you even better in the future!

December 12, 2023

Marcel is the best . He’s always there whenever I have an issue with my car. More

by SAMSUPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Honda of Valley Stream responded

Marcel's dedication is invaluable. We appreciate your trust in us and will let Marcel know about your kind words. If you need anything else or have more feedback, feel free to reach out. Thanks for being a valued customer!

1
...
141
142
143
...
326