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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,338 Reviews
Call Service Center (516) 758-5396

3,338 Reviews of Honda of Valley Stream - Service Center

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December 18, 2023

Quick service, but they no longer have bagels for those people waiting early in the morning More

by ELVAEFFIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot rate all these people, sorry.
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Dec 18, 2023 -

Honda of Valley Stream responded

Thank you for the 5-star review. We appreciate the feed back on our service. We look forward to serving you again in the future. Reach out if you need anything.

December 18, 2023

The visit was better this time than before the person that took care of me was very great and knew what she was doing and the time I waited for the car was good. More

by angelferia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Honda of Valley Stream responded

I'm glad to hear that your recent visit was an improvement! It sounds like the person assisting you did an excellent job, providing great service and efficiently handling your needs. We strive to make each visit better than the last, and your feedback helps us ensure a positive experience every time. If there's anything else we can do to further enhance your visits, please let us know. Thank you for your continued support!

December 18, 2023

I had a pleasant experience thank Clara for providing a very clear and smooth transaction! Thank you for being professional and courteous. More

by c.cole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Clara ensured a clear and smooth transaction for you. Professionalism and courtesy are integral to our service, and we're delighted that Clara exemplified these qualities. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

December 18, 2023

The team in valley stream was very nice and knowledgeable. They explained all our concerns!!! More

by Fiona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amrin Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Honda of Valley Stream responded

That's fantastic to hear! A knowledgeable and friendly team can make all the difference, especially when they take the time to address and explain all your concerns. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we're here for you whenever you need assistance!

December 18, 2023

Quick service. Friendly and polite adviser’s Immediately customer services. Respond. Easy to refer and complete my needs More

by Miguel V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Honda of Valley Stream responded

It's fantastic to hear that you had a quick and efficient service experience! Having friendly and polite advisors who are responsive to your needs makes the process much smoother. We're glad that referring and meeting your needs were easy and straightforward. If there's anything else we can do to assist you in the future, feel free to reach out. Thank you for choosing our services!

December 14, 2023

Every time I go to get my car serviced, I am satisfied. EXCELLENT customer service. The service manager and their people are so knowledgeable in the cars and what it needs. They do a great job with serv More

by scshepherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2023 -

Honda of Valley Stream responded

Thank you for your glowing review! We're thrilled that you're consistently satisfied with our service and find our team knowledgeable about your car's needs. Providing excellent customer service is our priority, and it's fantastic to know that you've experienced just that. We appreciate your trust in us and look forward to continuing to exceed your expectations!

December 14, 2023

Very friendly and helpful staff. Great experience as always. Will definitely refer to other Honda owners. More

by ADEOLA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2023 -

Honda of Valley Stream responded

We're thrilled to hear that you had such a positive experience with our staff! Thank you for your kind words and for considering recommending us to other Honda owners. If there's anything else we can do to enhance your experience further, please let us know. We're here to help!

December 14, 2023

No one can diagnose the problem came twice paid for the services for first time but i guess wasn’t done right so had to go through balancing again because first time it wasn’t done but i was charged. Issu More

by Abubakar Haroon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Saifer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory and understand your frustration. Unfortunately, the required steps to duplicate the concern are outside of the speed limits imposed in NY. We would like to repeat our offer of another road test with our Service Manager, Willie Meija. Please reach out to him to schedule this at your earliest convenience at 516-812-5302.

December 14, 2023

Alex is help me great thanks but honda service no because fail my inspection state More

by maslamny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Honda of Valley Stream responded

Thank you for the kind words about Alex Marcel - he is such a dedicated, hard worker. Unfortunately, Honda does not control the New York State Inspections, we follow the New York State DMV rules when it comes to passing or failing. We would love to be able to look back and research what caused your vehicle to fail, but we cannot find you in the customer base due to the name used on here. May we get your name and number for further research?

December 14, 2023

Clean, friendly, curious and considerate of my time. Completely explained my cost and offered a payment plan. More

by LOUISETURNER11691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
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Dec 20, 2023 -

Honda of Valley Stream responded

hat's wonderful to hear! We aim to provide a clean, friendly environment while being considerate of our customers' time. It's great that we could offer a clear explanation of costs and provide a payment plan that worked for you. If there's anything else we can assist you with, please feel free to reach out. Thank you for your kind words!

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