Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,248 Reviews
Call Service Center (516) 758-5396

3,248 Reviews of Honda of Valley Stream - Service Center

Sort by
November 07, 2023

Ms Torres always listens to my needs and and always does her best to meet them. More

by jcesde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

November 07, 2023

Clean Accommodating Friendly staff Service was fast and reliable. Drop car off at 8am for maintenance. It was done by 1 More

by kvinston07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

November 06, 2023

Great service and very knowledge. I would recommend then to friends,.family and to.total.strangers. More

by NEWYORKPSYCHIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 06, 2023

The recent service I received was very good. Appreciate the service staff and manager's efforts to ensure the service I received was efficient. More

by MINKIE.ENGLISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Nov 06, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 04, 2023

Waited 3 hours for an oil change. The car was ready and representative didn't come notify me. I loved going here but with new staff, the place has changed. More

by MONIABEGUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Report | Print
Nov 28, 2023 -

Honda of Valley Stream responded

At Honda of Valley Stream Service our goal is the highest quality service in as reasonable amount of time possible for each day. That will vary depending on multiple factors. In this case, the client did not have an appointment and her vehicle was taken back for service at 9:55 am and was returned to her at 11:54. We feel an approximate two-hour turnaround is not a bad time when there is not an appointment booked for the service. We work on non-appointment vehicles as quickly as possible making sure to give preference to appointments all while not compromising our quality of work. If there are further questions or concerns, please feel free to reach out to us at Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

November 03, 2023

Unorganized no one cares rip off on repairs no manager to speak to long wait for appointment worst experience More

by jjosie53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Report | Print
Nov 09, 2023 -

Honda of Valley Stream responded

We apologize that your experience was less than satisfactory. We are glad that we got to speak with you to apologize over the phone. If you need any further assistance on this matter, please reach out to us at Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

November 03, 2023

EXCELLENT EXPERIENCE AS USUAL. I NEVER DEALT WITH MARK BEFORE. HE WAS PLEASANT AND ATTENTIVE. More

by CAROLMARIECARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARK
Report | Print
Nov 06, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

November 03, 2023

Car is having same issue with warning lights ! ! Third time for service. And happening again !! Not a happy person. And was charged 3 times for diagnostics 😡. 2019 Honda insight. Under 60k miles. More

by EFILLS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Honda of Valley Stream responded

We would like to be able to discuss this with you further. However, we are unable to locate you in our system with the screen name used to submit the review. Please reply privately with your name and contact info so that we may contact you. Thank you!

October 31, 2023

Service department was great! Very helpful and ran on time. Took care of me same day I Called. More

by gretchenlynnallison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
Report | Print
Nov 01, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

October 31, 2023

Prompt service and comfortable waiting area . Check in to check out was a smooth process, and reasonable priced More

by genua.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Eduardo Balza, Daniel Sanchez
Report | Print
Nov 01, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

1
...
149
150
151
...
325