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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,283 Reviews
Call Service Center (516) 758-5396

3,283 Reviews of Honda of Valley Stream - Service Center

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November 03, 2023

EXCELLENT EXPERIENCE AS USUAL. I NEVER DEALT WITH MARK BEFORE. HE WAS PLEASANT AND ATTENTIVE. More

by CAROLMARIECARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARK
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Nov 06, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

November 03, 2023

Car is having same issue with warning lights ! ! Third time for service. And happening again !! Not a happy person. And was charged 3 times for diagnostics 😡. 2019 Honda insight. Under 60k miles. More

by EFILLS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Honda of Valley Stream responded

We would like to be able to discuss this with you further. However, we are unable to locate you in our system with the screen name used to submit the review. Please reply privately with your name and contact info so that we may contact you. Thank you!

November 03, 2023

Unorganized no one cares rip off on repairs no manager to speak to long wait for appointment worst experience More

by jjosie53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
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Nov 09, 2023 -

Honda of Valley Stream responded

We apologize that your experience was less than satisfactory. We are glad that we got to speak with you to apologize over the phone. If you need any further assistance on this matter, please reach out to us at Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

October 31, 2023

Service department was great! Very helpful and ran on time. Took care of me same day I Called. More

by gretchenlynnallison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
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Nov 01, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

October 31, 2023

Prompt service and comfortable waiting area . Check in to check out was a smooth process, and reasonable priced More

by genua.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Eduardo Balza, Daniel Sanchez
Report | Print
Nov 01, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

October 31, 2023

The entire day at Honda Valley stream was great service from Clara Torres. I told her I cannot stay for the service on my car and she provided me with a car for the day. I was very pleased and the car was More

by ALISSADE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Honda of Valley Stream responded

We are so pleased all worked out and to have exceeded your expectations. Thank you for the kind words for Clara and for choosing us for your vehicle service needs. Take care!

October 31, 2023

Mr. Marcel is both knowledgeable and pleasant. He is always able to answer my questions. More

by brtS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Honda of Valley Stream responded

We are so pleased you chose us! Thank you for recognizing Marcel's hard work. Let us know if you need anything. Take care!

October 31, 2023

Porque cuando hablé con la vendedora me dieron un medial y luego cuando llego al hora de firmar salieron con otro costos More

by ROMELQUEZADA74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Señora Ada
Report | Print
Nov 01, 2023 -

Honda of Valley Stream responded

Thank you for the great rating. We appreciate you choosing us for your service needs. Prices given are our best estimates and sometimes change a little here and there. We look forward to working with you again. Take care.

October 31, 2023

The appointment was early yesterday waited longer that thought due to the nature of the reason for service More

by BLESSD56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None familiar
Report | Print
Nov 01, 2023 -

Honda of Valley Stream responded

Thank you for the great rating - we apologize for the long wait times. We are constantly working on our timing and making improvements where needed. Thanks for letting us know. We hope to see you again. Take care!

October 30, 2023

The team was great with communicating with me. Receptionist was nice help me with what I need More

by SMITHDIANA617
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Honda of Valley Stream responded

Thank you for the 5-star review and for taking the time to review your experience with us. Let us know if you need anything, and we look forward to working with you!

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