Honda of Valley Stream - Service Center

Jerry was very helpful providing me with information regarding a concern I had relating to a valve cover leak. He reached out to me when service was completed and I was able to pick up in reasonable amo regarding a concern I had relating to a valve cover leak. He reached out to me when service was completed and I was able to pick up in reasonable amount of time. More

So very pleasant to work with. I appreciate the no pressure to upgrade your vehicle that I constantly got at prior service center I used. I appreciate the no pressure to upgrade your vehicle that I constantly got at prior service center I used. More

Very unprofessional. paid 7k for a used engine with more miles than my original engine just for the head gasket to blow on it too. Didn't address my problem for over a ye paid 7k for a used engine with more miles than my original engine just for the head gasket to blow on it too. Didn't address my problem for over a year until my Honda warranty expired. Towed car in for service again for a blown gasket & service workers are posing with the car, they're trying to charge another diagnostic fee, and no one returns calls. Advised replacement engine had a 2 year warranty to then be told it is just one year from service. After engine replacement all das lights came back on 30 minutes after driving it. More concerned with posing with the show car than keeping it drivable. 0/10 do not recommend. No accountability has been taken and everyone just passes the buck More

Verry pleased good customer service, verry accomodatin got all my recalls done in one day and would highly recommend Valley stream Honda Service!! got all my recalls done in one day and would highly recommend Valley stream Honda Service!! More

I paid approximately $400 for the diagnostic for recalled/defective parts, which have an extended 10 years warranty by the manufacturer. I spoke to someone regarding the price and got no follow up. recalled/defective parts, which have an extended 10 years warranty by the manufacturer. I spoke to someone regarding the price and got no follow up. More

If you think about buying or leasing a Honda, go to Honda of Valley Stream where the service is great and the staff is awesome If you go anywhere else you will leave your best deal behind. Love my Ridgeline of Valley Stream where the service is great and the staff is awesome If you go anywhere else you will leave your best deal behind. Love my Ridgeline 🙌 More

Very friendly, attentive make sure they get the best deal for you and always trying to work with you in best way possible i have no complaints! for you and always trying to work with you in best way possible i have no complaints! More

Daniel Sanchez assisted me and he was professional and courteous. It was a painless experience. courteous. It was a painless experience. More

Good experience overall - the staff at the center were all polite and handled their respective tasks well. Thank you. all polite and handled their respective tasks well. Thank you. More

Service center did not fully address my concern with a malfunctioning center console armrest. This was defective and came unattached. This defect occurred right away once car was leased due to poor qual malfunctioning center console armrest. This was defective and came unattached. This defect occurred right away once car was leased due to poor quality. Glue is present and it was not attached in a sturdy manner. There is no reason I should be quoted nearly $400 to fix this. Additional work was recommended for a new car with only 5,000 miles. I left feeling that the service center was more interested in charging for items that were not necessary, than actually listening to my concerns. In addition, I was the third car to arrive, and had a 7AM appointment . It took over 2 hours to get my car back, and that was only when I went to the desk to inquire. More