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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews
Call Service Center (516) 758-5396

3,197 Reviews of Honda of Valley Stream - Service Center

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August 15, 2023

Excellent experience. Comfortable with complimentary hot beverages. Friendly service. The waiting area was clean and the perfect temperature. More

by beachboy925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Balza, Daniel Sanchez
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Aug 16, 2023 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

August 15, 2023

Marcel, is not very pushy about selling “extra “ services. He suggests to me what needs to be done and leaves the decision up to me. Always reminds me of recalls. More

by FLEE228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Honda of Valley Stream responded

Thank you for the great review and kind words about Marcel. We hope to see you again. Please reach out if you need anything.

August 15, 2023

She was very professional, and knowledgeable of all my questions regarding my car. Very pleasant. More

by DEBORAHVIRGO51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
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Aug 16, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review. We are so pleased that you had such great care given during your time with us. Please reach out if you need anything.

August 11, 2023

Good and efficient service. Always please with the service from Marcel for my Honda CRV. More

by LJMINOR_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

August 11, 2023

Buen servicio y especialmente que hablan mi idioma. Podría recomendar a algún familiar o amigo More

by dob619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

August 11, 2023

Forgot to put my lock lug nut on my tire and kept my lock lug nut key More

by THEBERM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2023 -

Honda of Valley Stream responded

We apologize for the inconvenience and would like to get you back into the shop to resolve your issue. Please reach out to our Service Manager, Willie Meija, to schedule a time that works for you. 516-812-5302

August 09, 2023

Great services, was quick and the folks were very pleasant and professional. I've been going here to service my CRV for years. More

by JJONES72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review. We appreciate you choosing to bring your vehicle to our service department and look forward to working with you again in the future. Please reach out and let us know if there is anything additional we can do for you.

August 09, 2023

Great service and attentive scheduling. I used to go to MIllenium in Garden City. Much better. More

by robroy108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Honda of Valley Stream responded

Thank you for choosing us and for taking the time to let us know how your experience was. We strive for a 5-star experience every time. Please reach out if there is anything else we can do for you. We hope to see you again.

August 08, 2023

Great customer experience and service knowledgeable staff. Clean waiting area, associated kept you info while you wait. More

by NC5168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Report | Print
Aug 09, 2023 -

Honda of Valley Stream responded

We are so pleased to have exceeded your expectations and look forward to working with you again in the future. Please reach out if you need anything additional.

August 08, 2023

Good service and explanation of the services that were needed for my vehicle that day. Only wish it were not such a long wait More

by ATONY813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Aug 09, 2023 -

Honda of Valley Stream responded

Thank you for taking the time to review our service department. We look forward to working with you again in the future. Please reach out if you need anything.

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