Honda of Valley Stream - Service Center

Had my vehicle transmission fixed on a Saturday morning, He promised to give me a call before the day ends, never happened, had to wait until Monday just to find out that it still not finished. I requested He promised to give me a call before the day ends, never happened, had to wait until Monday just to find out that it still not finished. I requested for courtesy vehicle, He did not even bother trying to check for availability. He called me Tuesday morning, saying the car is almost finished and Finance will call me for the payment so I can pick up my car after working hours, ended up me calling at 5:45pm, saying my vehicle is still not ready. I got my car Wednesday afternoon, no apologies, with receipt saying everything was checked and in good condition including my battery. Following day, I could not start my vehicle, had to tow it back to service center thinking that they did not fixed my car properly. he just said battery needs replacement ( which they checked the day before saying its in good condition). More

Problems still exist with car. This is not the first time I came in with this problem. This is not the first time I came in with this problem. More

All personnel were courteous, willing to advise and helped to satisfy all of my service needs. helped to satisfy all of my service needs. More

Very disappointed in the service. Had a message on my dash on October 2nd, problem with my emissions system. They did not deem it an emergency and gave me an appointment for October Had a message on my dash on October 2nd, problem with my emissions system. They did not deem it an emergency and gave me an appointment for October 24th. What happens if the issue gets worse. Made no accomodations for issues bigger than a oil change. BEEN a customer for 20+ years, very disappointed. I think I will buy my next car in Brooklyn, where I live. More

Nothing to say regarding the service. Left my car and picked it up at end of the day Left my car and picked it up at end of the day More

Briyanna Jones was a pleasure to deal with. Very efficient and was able to provide an approximate time for completion. Very efficient and was able to provide an approximate time for completion. More

Took 3+ hours for an oil change and tire rotation. I was told it would be 1.5-2 hours I was told it would be 1.5-2 hours More

Clean and efficient, friendly staff. Got me in and out as fast as possible. A+ Got me in and out as fast as possible. A+ More

Honda of ValleyStream is a company where you get great service and you are given real information about your vehicle. service and you are given real information about your vehicle. More

Great service . They get you ouT in a responsible time. However, they changed their policy on appointments and did not inform the customers. So alot of people was t They get you ouT in a responsible time. However, they changed their policy on appointments and did not inform the customers. So alot of people was turned away. Not fair! More