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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews

3,197 Reviews of Honda of Valley Stream - Service Center

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July 10, 2023

The problem still exist. It’s still wet on the driver’s side floor. I have already pay for the diagnostic charge and the problem is still there. More

by nyc1bxw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
Jul 12, 2023 -

Honda of Valley Stream responded

It was a pleasure speaking with you over the phone. I look forward to working with you to make sure everything is taken care of and the situation is rectified. Honda of Valley Stream values all customers and works hard to give the highest quality of work. Willie Meija

Jul 12, 2023 -

nyc1bxw responded

My experience was fine. Danny had great customer service. The problem I have is the problem wasn’t fixed and I paid for the diagnostic fee which I did everything the tech preformed at the dealership. What’s the next step?

Jul 12, 2023 -

nyc1bxw responded

This is my seventh Honda and the quality had been outstanding until this one.

July 10, 2023

Good customer service and friendly staff. Was on time and did not have to wait all day More

by ggbatlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 10, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review. We appreciate you choosing Honda of Valley Stream, and we look forward to seeing you again in the future.

July 10, 2023

A positive experience getting my car serviced as always! Everyone I spoke with was kind, friendly, and helpful. More

by dstuono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Honda of Valley Stream responded

Thank you for the kind words and recognition of our staff. We work hard to hire only the very best because that is what our clients deserve. Please reach out if there is anything additional we can do for you. We hope to see you again in the future.

July 10, 2023

The people there are very friendly and very helpful and also knowledgeable, they always have options on the table and never push you to do something you don't wanna do More

by DOUGLASMICHAEL654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
Jul 10, 2023 -

Honda of Valley Stream responded

We appreciate your kind words and 5-star review. Thank you for choosing Honda of Valley Stream. We hope to see you again. Please reach out if there is anything that we can do for you in the meantime.

July 10, 2023

Excellent service and good job I will recommend Honda Valley Steam because it’s the best in service More

by CUCHOPENAFLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Felix, Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
Jul 11, 2023 -

Honda of Valley Stream responded

What an amazing review. We are so pleased to have exceeded your expectations and work hard to do so each and every time we see you. Please let us know if there is anything additional we can do for you. We hope to see you again!

July 07, 2023

I am very pleased with the service that the dealer has given me on that day I wished that every time that I went for service or repair that I will get the same treatment. More

by easilly42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Honda of Valley Stream responded

We are so pleased to have exceeded your expectations and look forward to working with you again in the future. Please reach out if there is anything that we can do.

July 05, 2023

I came into the Honda service area on time and I was out in 35minutes. Ms. Torres talked to me about needs to done on my next visit and She was very efficient and a great service advisor. More

by ALISSADE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Honda of Valley Stream responded

Hi, Thank you for taking the time to leave such an amazing review and recognize Clara for her hard work and dedication. We appreciate your business and your time. Please reach out if there is anything we can do for you in the future. We hope to see you again.

July 04, 2023

Great service, clean facility, customer friendly. Fair price for oil change. Short parts for a recall. More

by mebesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Jul 05, 2023 -

Honda of Valley Stream responded

Thank you for your business and for the time you took to leave us a review. We appreciate it and look forward to working with you again in the future.

July 04, 2023

Excellent customer service! Service Department area is always clean. Customer Service Rep are courteous and knowledgeable.I love the Internet Bar it fulfills all of my electroni More

by y.rodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
Jul 05, 2023 -

Honda of Valley Stream responded

We appreciate the time you took to rate our service department. Thank you for choosing Honda of Valley Stream. We look forward to working with you.

July 04, 2023

Came in for an oil change. .they were very efficient. No complaints on the service. More

by kingrio718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Jul 05, 2023 -

Honda of Valley Stream responded

Thank you for choosing us for your car service needs. We appreciate you and the kind words. Please come see us again.

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