Honda of Valley Stream - Service Center

The price was misleading. When quoted from the www rate and price and monthly payment were lower - I guess to lure me in. When quoted from the www rate and price and monthly payment were lower - I guess to lure me in. More

I always come to this location because it’s close by and the people are friendly. I like how clean it’s kept and comfortable. the people are friendly. I like how clean it’s kept and comfortable. More

Always a great experience. Brandon couldn't have been more professional, friendly & accomodating! The wait time was as he promised Brandon couldn't have been more professional, friendly & accomodating! The wait time was as he promised More

Good job servicing my cars recall issue however it took wat took long and the communication from the service sept was very poor. Ms. Torres was great but no one else in the service dept. was able to provid wat took long and the communication from the service sept was very poor. Ms. Torres was great but no one else in the service dept. was able to provide status of my car when the service agent was out. More

Recently, I visited this service center for an oil change and requested a multi-point inspection for my almost brand new car. However, my experience with the service advisor , Daniel Sanchez, turned out to b and requested a multi-point inspection for my almost brand new car. However, my experience with the service advisor , Daniel Sanchez, turned out to be nothing short of a scam. Despite being assured that there were no major issues with my vehicle, I was charged an exorbitant amount of $350 for the inspection. Moreover, I specifically requested the inspection for several components, including the wheel alignment and brakes. However, to my surprise, I found that the service center classified each inspection as a separate expense, ultimately resulting in a bloated bill for unnecessary costs. In one instance, I requested a wheel alignment inspection, but instead, the service center charged me for headlight alignment, which according to me, is a manufacturer defect and has no direct correlation with wheel alignment. When I raised my concerns with the manager, Marcel, he dismissed my complaints saying that I had already signed the papers, and therefore, I had to pay. I was in a hurry and had to leave quickly, Therefore, I signed the papers In rush. However, I explicitly instructed the service advisor to let me know before initiating any work on my vehicle. Unfortunately, the service center failed to uphold their end of the deal and charged me without any prior consent. After my experience, I have consulted with other customers who had gone to this place, and they shared similar experiences of scams and deceitful practices. In light of this, I caution prospective clients to beware of this service center and avoid falling prey to their sneaky tactics. I urge the authorities to investigate such fraudulent activities at this center and justice be meted out to the customers who have been wronged. More

I am pleased with the location along with the level of professionalism, courtesy and care for the customer. professionalism, courtesy and care for the customer. More

I am pleased to experience continued professionalism and courtesy. Marcel is a straight shooter. I especially enjoyed the uber ride home when I had to leave my car at the dealership. courtesy. Marcel is a straight shooter. I especially enjoyed the uber ride home when I had to leave my car at the dealership. More

I change oil at valley stream service storethis week, service is very fast and great! service is very fast and great! More

I had a very good experience with the level of professionalism and courtesy I received. professionalism and courtesy I received. More

I have used Honda's Valley Stream, NY service center for decades. It provides excellent service, a friendly, professional staff, and timely, reliable service. decades. It provides excellent service, a friendly, professional staff, and timely, reliable service. More