Back

Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,209 Reviews

3,209 Reviews of Honda of Valley Stream - Service Center

Sort by
May 10, 2023

Service was great- Brandon. Helped me out the day I came to service my vehicle More

by jj1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martine,
May 10, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and for recognizing Brandon. Please let us know if you need anything, and we will see you at your next appointment.

May 10, 2023

It is modern in design, very large and spaceous. I was very comfortable in the waiting room. More

by HEINRICH691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Reimers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Honda of Valley Stream responded

We appreciate the time you took to let us know how we are doing. We are so glad that you enjoyed our waiting area and look forward to your next visit.

May 10, 2023

It was nice coming in for the servicing, customer service was very good! And the work was done in a timely manner, as well. More

by rolo1824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : They’re were two very helpful gentleman who got me inside the service center and drove my vehicle back once work was completed. They were cery courteous.
May 11, 2023 -

Honda of Valley Stream responded

We appreciate everything about this review and hope to see you again. Thank you for taking the time to leave us a review and let us know how we are doing.

May 09, 2023

The service was very good but I didn’t like the charge fto repair my AC system. Being a senior price is VERY Important! More

by MARTY199458
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Martenez
May 09, 2023 -

Honda of Valley Stream responded

Thank you for the review. Please let us know if there is anything we can do for you.

May 09, 2023

Awesome detailed knowledge employee, would recommend this service center for all I treated parties interested More

by miked728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review. We appreciate it and you. Please let us know if there is anything we can do for you.

May 09, 2023

Our misunderstanding was cleared up with a phone call and the matter was resolved. I am revising my previous review. More

by ipitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know the name of the service aid
May 09, 2023 -

Honda of Valley Stream responded

Hello Ivan, I am going to review this information with Willie, our Service Manager, and get back to you. You may call me directly at 516-341-7217. Sincerely, Jay Rosenthal

May 08, 2023

The dealer was great and the service was great to get car right away at lot. More

by afriedma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amrin Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Honda of Valley Stream responded

We are so pleased to have been able to work with you. Thank you for the kind words and please reach out if there is anything that we can do for you.

May 09, 2023 -

afriedma responded

Thank you.

Jul 24, 2023 -

afriedma responded

The car is still running well. I am happy.

May 08, 2023

I love the customer service. They always willing to help you. It doesn’t matter if it is the Manager, service representative or mechanic. All are very nice and helpful. More

by scshepherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Honda of Valley Stream responded

Such a great review! We pride ourselves on making sure that we have the best staff. Thank you for recognizing them. We appreciate it!

May 08, 2023

Excellent service! Keep up the good work. Wait time at the service department was appropriate for NYS inspection. More

by SCJ4281970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Honda of Valley Stream responded

We appreciate the review and the time you took to leave it. Please let us know if there is anything else we can do for you.

May 06, 2023

My recent visit was excellent. Great staff. Ms Jones, the associate was very timely in getting me set up and the service I needed was completed with minimum wait time. More

by DJONES1174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Jones
May 08, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review. We appreciate the time you took to let us know how we are doing and your kind words. Please reach out if there is anything we can do for you.

...
175
...