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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,226 Reviews

3,226 Reviews of Honda of Valley Stream - Service Center

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September 30, 2022

Car wash was not working. New York State inspection was not done so I had to wait 30 minutes extra More

by KENIMKEN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Mejia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Honda of Valley Stream responded

Ken - we apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia 516-812-5302

Oct 03, 2022 -

KENIMKEN responded

The car wash was not working. I requested New York State inspection which was not done. I had to wait an additional 20 to 25 minutes for the state inspection.

September 29, 2022

Very honest place! ! Marcel the service advisor listened to me as i explained my problem! i asked for a certain mechanic Rudy who has taken care of my cars for 18 year More

by PAULG821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Goldstein
Oct 03, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review Honda of Valley Stream and 18 years of loyalty! We appreciate it and look forward to working with you again in the future!

September 29, 2022

Fast, friendly, service and employees…Mr. Richard and Mrs.Pat were extremely helpful and pleasant to work with. More

by Schanner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Montenegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard,Pat
Oct 03, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review Honda of Valley Stream! We appreciate it and look forward to working with you again in the future!

September 28, 2022

The wait was too long. I made an appointment. I could have walked in without an appointment. More

by JCRENNELBYRNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of name.
Oct 03, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review Honda of Valley Stream! We appreciate it and look forward to working with you again in the future!

September 28, 2022

Excellent customer service and a hospitable team. Love the availability of walk-in appointments and spacious waiting room. More

by ANDYG.GOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review Honda of Valley Stream! We appreciate it and look forward to working with you again in the future!

September 28, 2022

Service Dept personal was very pleased and courteous! As far as shop techs, they were very informative and took care of all of my concerns! Will be back for future work on my Honda! More

by robertesposito991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review Honda of Valley Stream! We appreciate it and look forward to working with you again in the future!

Oct 03, 2022 -

Honda of Valley Stream responded

Robert - thank you for taking the time to rate and review Honda of Valley Stream! We appreciate it and look forward to working with you again in the future!

September 27, 2022

Love the professional service, and all my needs were met I would recommend them to friends More

by kwebbbigby71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Hamilton
Sep 28, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review Honda of Valley Stream! We appreciate it and look forward to working with you again in the future!

September 26, 2022

Friendly and knowledgeable staff. The staff took the time out to satisfy your needs. And for me that’s awesome. More

by cammy876chin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review Honda of Valley Stream! We appreciate it and look forward to working with you again in the future!

September 26, 2022

Came in for maintenance (oil filter + tire rotations) and hours after leaving the dealership my low tire pressure indicator light is on. More

by ncm423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 28, 2022 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia 516-812-5302

September 26, 2022

Best dealership I have ever been to. Professional, knowledgeable, and most important honest. Kelly Youse More

by KYOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review Honda of Valley Stream! We appreciate it and look forward to working with you again in the future!

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