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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,262 Reviews
Call Service Center (516) 758-5396

3,262 Reviews of Honda of Valley Stream - Service Center

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August 12, 2022

The staff is very nice and professional. They let me know and were honest about how long my car would take More

by hankeyg92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to review and rate Honda of Valley Stream 5-stars! We appreciate it and we look forward to working with you again in the future!

August 12, 2022

Everything went great except for the waiting which I can’t really complain that much about More

by TIMHEP53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to review and rate Honda of Valley Stream 5-stars! We appreciate your patience and we look forward to working with you again in the future!

August 12, 2022

The gentleman that helped me was very nice and helpful. I'm not sure if it was Joseph or Alex that helped me, but he was very nice. More

by FIT1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Agbato
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Aug 16, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to review and rate Honda of Valley Stream 5-stars! We appreciate it and we look forward to working with you again in the future!

August 11, 2022

Everyone was extremely pleasant and the wait time was even less than what I had been told. More

by ALIEBL71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentlemen that receive the car and return it were very nice and the young lady at the Cashier was also very nice
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Aug 11, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to review and rate Honda of Valley Stream 5-stars! We appreciate it and we look forward to working with you again in the future!

August 10, 2022

Communication was key. Joseph assisted me with all of my questions. Very polite and patient. More

by YTAITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Agbato
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Aug 11, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to review and rate Honda of Valley Stream 5-stars! We appreciate it and we look forward to working with you again in the future!

August 10, 2022

Went in with a problem and left with same problem. Tried telling me dirt in window track. Blah blah blah. Problem happened in front of service advisor and manager and let me leave without fixing probl More

by scottgerstner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Advisor not listed
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Aug 11, 2022 -

Honda of Valley Stream responded

Scott - we apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia 516-812-5302

Aug 24, 2022 -

scottgerstner responded

Willie, Called and left message 8/16, and have NOT received a call back. Guess not important.

August 08, 2022

Good service from knowledgeable, courteous workers in a clean, comfortable and honest shop. Will be returning. More

by ED.JOHNSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Agbato, Cedric Stewart -Parris
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Aug 11, 2022 -

Honda of Valley Stream responded

Ed - thank you for taking the time to review and rate Honda of Valley Stream 5-stars! We appreciate it and we look forward to working with you again in the future!

August 06, 2022

It nice to be seen at your appointment time. Everyone is friendly and pleasant. Checkout is quick and easy. More

by LWOODLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to review and rate Honda of Valley Stream 5-stars! We appreciate it and we look forward to working with you again in the future!

August 05, 2022

My wife came in to the dealer for an oil change and tire rotation. She had an appointment. It took 3 hours!!!!!!!! Totally unacceptable More

by GATORSBG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Marcel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 05, 2022

Great place to bring your car for a needed service, and will give you recommendation what service your car needed as soon as possible. More

by marialuisa_007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Agbato
Report | Print
Aug 09, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to review and rate Honda of Valley Stream 5-stars! We appreciate it and we look forward to working with you again in the future!

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