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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,250 Reviews

3,250 Reviews of Honda of Valley Stream - Service Center

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June 20, 2022

I have been doing business with this dealership for more than 20 years and have always been treated with respect. . In addition, your service team is always welcoming, caring and pursues any problem until More

by LAURAN63
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Honda of Valley Stream responded

Thank you so much for your kind words! We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

June 20, 2022

Paid for an inspection when i got home i saw the old sticker on the car and had to return to get my new sticker More

by edpathynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2022

Always takes a long time for any service being done. Prices are higher here at the dealership but at least I’m confident that they use genuine Honda parts. Been coming here for years because I bought my More

by NREED70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2022

I had a 9:15 AM appointment for a oil change and tire rotation. I called at 2:30 asking for the status and was told they were in the process of doing the work. I received a call at 5:00 PM saying that t More

by rmastate
Recommend Dealer
Yes
Employees Worked With
Richard
June 16, 2022

The only reason I continue to buy Hondas is because of the outstanding service and professionalism offered by the Honda service center in Valley Stream, N Y. I don't trust anyone else to work on my cars. More

by AUNTIEEMI52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Honda of Valley Stream responded

Thank you so much for your kind words! We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

June 16, 2022

Excellent repair work; excellent front desk coordination for setting up appointments; further refinement of follow up communication needed. More

by JMS126
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Honda of Valley Stream responded

Thank you so much for your kind words! We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

June 15, 2022

Whoever worked on my car claim that he did the complementary multi point inspection with my oils change and tire rotation the same day I found out that my front brake pads needed to be changed and More

by FORJOE2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia 516-812-5302

June 15, 2022

Customer services is always friendly. Advisor came over to me and sat next to me and explained everything so well. More

by ANDREALUCIEN21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Jun 16, 2022 -

Honda of Valley Stream responded

Andrea - thank you so much for your kind words! We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

June 14, 2022

Starting with Richard and everyone else I came in contact with, were both professional and friendly. My service was done quickly and my car was the better for it. The information they gave me as they deliver More

by JFMETZ114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard in intake service - Excellent service
June 09, 2022

Good service. Got a car wash as well. Solid work as always from this service center. Wait time was about 2 hours, which isn't the worst since they have wi-fi and c More

by JBLENMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Honda of Valley Stream responded

Thank you so much for your kind words! We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

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