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Honda of Valley Stream - Service Center

Valley Stream, NY

4.5
2,317 Reviews

2,317 Reviews of Honda of Valley Stream - Service Center

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October 30, 2020

The service was good. And Clara the woman at the reception desk was exceptionally considerate. She explained everything clearly. My only gripe would be the amount of time I waited. I was only in for More

by KBANDFAM@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara.
Nov 01, 2020 -

Honda of Valley Stream responded

Thank you very much for your review and feedback. Best- Jay, General Manager

October 30, 2020

Very clean , Prices are outrageous I rather pay some mechanic that hangs out in a Autozone parking lot to do work on my Honda then pay over 1000 bucks to change a rotor xxx , will not be returning t More

by JASONADALEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
Nov 01, 2020 -

Honda of Valley Stream responded

Hi Jason. Thank you for your kind words regarding Clara. If you have questions regarding our rates, you can reach me directly at jrosenthal@hondaofvalleystream.com or (516) 341-7217. Best- Jay, General Manager

October 29, 2020

This dealership is excellent, it’s easy to work with and quick service. I will recommend them to all my Honda loving friends and family. More

by LOWEDWN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Honda of Valley Stream responded

Thank you for your recommendation! Hope to see you again! Best- Jay, General Manager

October 26, 2020

This place has changed. First they told me I couldn’t make an appt for an oil change. Then when I called to see if I can get in they said that wasn’t true. Then for the first time I paid $56 for an oil c More

by RAYAPERSAUD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcell
Oct 28, 2020 -

Honda of Valley Stream responded

Sorry to hear that your experience was unsatisfactory. If you wish, you can reach me directly at jrosenthal@hondaofvalleystream.com or (516) 341-7217 to receive prompt attention. Best- Jay, General Manager

October 26, 2020

The people I delt with in the service department were very friendly and helpful and the timeline they gave me was right on. I will definitely use them again. More

by raynman719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Wagner
Oct 28, 2020 -

Honda of Valley Stream responded

Thank you for the kind words. Best- Jay, General Manager

Sep 07, 2022 -

raynman719 responded

I was in for an inspection and was in and out in 1 hour everyone was very friendly and professional thank you.

October 26, 2020

Safe clean environment with courteous workers. However, I did wait 3 hours for an oil and filter change. And replaced my wipers I felt like this was a very long process especially when I was told that it wou More

by VKIRTON25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie
Oct 28, 2020 -

Honda of Valley Stream responded

Thank you for the positive review! We strive for the best service. Best- Jay, General Manager

October 26, 2020

Overall was fine. Seemed to take a little longer than I would’ve expected. It was helpful that you have my cars history on file. More

by R3081
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie
Oct 28, 2020 -

Honda of Valley Stream responded

Thank you for your feedback! Best- Jay, General Manager

October 26, 2020

I made an appointment to have my car inspected. I was I made an appointment to have my car inspected. I was checked in immediately, but was told that the new owners of the dealership requires me to show More

by Lil Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Marcel, and the blonde lady who sits next to him.
Oct 28, 2020 -

Honda of Valley Stream responded

We apologize for any miscommunication. We hope you give us a chance to make it up to you. Best- Jay, General Manager

October 22, 2020

Came in to get a NYS Inspection and ended up getting a tire rotation and filter change. I needed all the services i paid for. Checked in at 8am left after 11am. I was able to social distance due to the la More

by Ms. James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
You should have a drop list for the service dept.
Oct 28, 2020 -

Honda of Valley Stream responded

Hi Ms. James. Thank you for being such a loyal customer! So glad to hear that you were happy with your latest experience with us. Best- Jay, General manager

October 22, 2020

I just love this place.I went so many places to buy a Honda pilot car but valley stream dealer was the best especially Mr Hassan Choudhury was superb. I highly recommend this place and I will talk to my More

by ebl_shihab
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Chowdhury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Menzildjian, Javon Brown
Nov 01, 2020 -

Honda of Valley Stream responded

Thank you for the recommendation! Enjoy your Honda Pilot. Best- Jay, General Manager

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