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Honda of Valley Stream - Service Center

Valley Stream, NY

4.5
2,367 Reviews

2,367 Reviews of Honda of Valley Stream - Service Center

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November 12, 2020

Every one was very helpful as someone else was bringing my car in for me. Service was excellent. The person I spoke with on the phone was so very helpful. More

by SOESBR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
November 12, 2020

nice experience the service department move in somewhat nice experience the service department move in somewhat of a timely fashion and my car was thoroughly inspected for other maintenance issues that I w More

by PSALMS2789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javon Brown
November 11, 2020

The writer Marcel (?) was exceptionally helpful with advice and information. Service was quick. Waiting area was clean and comfortable. All chairs socially distanced. All items checked and serviced. More

by EMMI10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only dealt with service, neither sales,management or finance!
November 10, 2020

Took to long. More problems with the car arose shortly after giving it back. Don’t have the patience to bring it back to fix it More

by jjm592
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittany Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar MELARA
4.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Hamilton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Amrin Islam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan Chowdhury
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Calderone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Goldstein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Baptiste, Rabi Khan
November 10, 2020

Service, wonderful, service agent very friendly and personable, kept me informed of what was going on with my car. The amount of money I spent, not wonderful! More

by MYRALEE10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara Torres
November 10, 2020

Your prices are getting a bit much. Why have more than a few key people recently quit working at this new facility? Service people do the best they can I think, but there are usually these long, long waitin More

by EL342
Recommend Dealer
Yes
Employees Worked With
Stephanie-New service Employee
November 09, 2020

Courteous, professional, follow-up. Marcel ensured that I was kept abreast of the progress that was being done on my vehicle. Felt that my best interest was taken into consideration. More

by ANGELA146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcel
November 09, 2020

Clara is the best; she was very attentive to the details of my service. She is a keeper! As far as a minimum of twenty five words to complete this survey. I am not a big fan. More

by TUNES14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara
November 07, 2020

1st time here and will be the only place I will bring my auto. The vibe, customer service, just everything was absolutely excellent.and will recommend to others More

by Carmen.Rivera007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gentlemen that accepted my car, sis my paperwork. Ladies that processed my bill
Nov 10, 2020 -

Honda of Valley Stream responded

Hi Carmen. Glad you came here and look forward to seeing you again! Best- Jay, General Manager

November 06, 2020

Clara was extremely helpful and courteous at all times as my car was being serviced. Employees like Clara are an invaluable asset for any organization More

by jmbslp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara
Nov 06, 2020 -

Honda of Valley Stream responded

Thank you for your praise for Clara. We will pass it on to her. Best- Jay, General Manager

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