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Honda of Valley Stream - Service Center
Valley Stream, NY
3,254 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,254 Reviews of Honda of Valley Stream - Service Center
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Verified Customer
February 13, 2022
My sales representative is one of the best at Honda, he not just looks about Honda’s well being he also takes care of his clients, Alex is number one to me and I know others view him the same way. Alex mak not just looks about Honda’s well being he also takes care of his clients, Alex is number one to me and I know others view him the same way. Alex makes sure before handing your vehicle is up and ready, and he makes sure to tell you that “you have to get it done before too late or else it’s gonna get worse so therefore you know that this person, your representative is one who is looking out for you , cares about you and cares about your vehicle and cares what happens to you and your vehicle, hopefully there will be more like him and I don’t want him to ever change, he’s simply the best better than anyone else, anyone I’ve ever met, thanks Honda for Alex More
by Iline Blearie
Employees Worked With
February 12, 2022
Service was quick and smooth. The wait was quicker than at any regular oil change place and most importantly the service and professionalism by the staff was outstanding. at any regular oil change place and most importantly the service and professionalism by the staff was outstanding. More
by postluca
Employees Worked With
David Palmer
February 11, 2022
They was very Patient and kind. They help me with my car and a speedy time Manor wish I was very happy with that was very nice polite and professional and a speedy time Manor wish I was very happy with that was very nice polite and professional More
by tyshikacharles
Employees Worked With
Other Employees :
David Palmer, Joseph Agbato, Cedric Stewart -Parris
February 10, 2022
Had a great relationship with them for over 20 years Had a great relationship with them for over 20 years and this is what happened, I paid over 500 dollars to fix the plastic on on my power seat Had a great relationship with them for over 20 years and this is what happened, I paid over 500 dollars to fix the plastic on on my power seat 18 months ago maybe more a few weeks after they had to fix again cause it fell off, this happened 3 or 4 more times i knew the year was coming to an end when the warranty was coming to end I told Clara an advisor , she told she was gonna talk to the manger, then months later now its August she said she order the part for me, I Went in this week for an oil change, I asked when is my seat part coming in, Clara wasn't in that day so I went home got a text Honda customer the lady Antwone and says this is Antwone from Honda of Valley Stream. I am conducting a FOLLOW UP to see if the work was done to your SATISFACTION. Please contact me if your service was not a 5 STAR service at (516) 812-5387. You will also be receiving a survey from American Honda about your repairs, if there were problems, please contact me prior to filling out the survey so that I can help. My office hours are Mon-Thurs 10-3 and Friday 8-12.. I Texted my issues with my seat to Antwone and she said it's done the warranty void, then I got mad and I text her back Clara ordered me the part I thought they were gonna repair it because it was never properly repaired for 500 dollars I wish I can post pics of the seat but can't do on this site, when I told Antwone, Clara ordered me the part in August Antwone she said she will talk to Will , Then Antwone texted me back it was fixed on courtesy which it was fixed, wasn't properly and I paid 500 dollar so what good will about that?, then I got so mad I texted back what is courtesy when I paid 500 bucks then I said "ARE GONNA FIX MY EFFIN CAR " she calls me right back cursed me out the rudest person I ever dealt with, so long story I spoke to Will he said my discount to fix again I said how much he said 73 dollars he made my appointment so he knew I was fixing it there for 73 I dropped the car off in the morning got a ride back home, I'm home for an hour Honda service says you have to pay for labor so now it's over 200 dollars, Will made me feel he was gonna do it for 73 dollars , this cost me 700 dollars, and still doesn't look that great it's gonna fall off again, horrible experience gave me lots stress aggrevation ,I even spoke to Jay Rosenthal and he doesn't care, I dealt with this dealership for over 20 years I got my family to go there and buy cars there and get service there and it use to be a pleasure to deal with them about 2 years ago they got all new people and it's not what it was ,I'm gonna address my concerns to Honda USA and everyone else I know that goes there .. Sorry a 20 year relationship has to end because there cheap and don't do the the right this WORST CUSTOMER SERVICE More
by JOe
Employees Worked With
February 09, 2022
Excellent service and excellent customer service. Friendly and polite approach. They accept customer survey opinion Friendly and polite approach. They accept customer survey opinion More
by vincent Varghese
Employees Worked With
February 09, 2022
Excellent service, always friendly attitudes, willingness to help. The staff will take the time to go over and explain problems in great details and provide recommendations. Especially the ladies behind the to help. The staff will take the time to go over and explain problems in great details and provide recommendations. Especially the ladies behind the counter when paying for services rendered - they are a delight to speak with and I find myself always smiling when leaving More
by LOUIE61797
Employees Worked With
February 09, 2022
wish i knew how long repairs were going to take, but it was later explain that my car was going to be ready in an hour. was later explain that my car was going to be ready in an hour. More
by kasogrand
Employees Worked With
