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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,251 Reviews

3,251 Reviews of Honda of Valley Stream - Service Center

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October 01, 2021

I WAS VERY HAPPY WITH THE SERVICE. EVERYTHING WAS DONE IN 2 HOURS. CLEAN PLACE TOO. More

by DEDRIVING9310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEVIN SINGH
Oct 03, 2021 -

Honda of Valley Stream responded

Thank you for your kind words! We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

September 30, 2021

Clean and modern facility. Good staff. Could use improvement on wait times for small maintenance jobs. More

by NYBENNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2021 -

Honda of Valley Stream responded

Thank you for your kind words! We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

September 29, 2021

Service was good. Staff was friendly and helpful. Even vacuumed inside of my car although only outside wash was complimentary! More

by AGNESJOHN11981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Honda of Valley Stream responded

Thank you for the kind words, and we look forward to seeing you again!

September 29, 2021

The waiting room has big space for us to wait comfortably. Their staffs are friendly and nice. More

by JACKEI0303
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not know his name, but he hand my car to me. He was very nice.
Sep 30, 2021 -

Honda of Valley Stream responded

Thank you for the kind words, and we look forward to seeing you again!

September 27, 2021

Clara Tortes very professional and competent..Returned Clara Tortes very professional and competent.. Returned my calls to give me pick up status. More

by adsacf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Felix, Jamal Prescod, David Palmer, Joseph Agbato
Sep 30, 2021 -

Honda of Valley Stream responded

Thank you for the kind words, and we look forward to seeing you again!

September 27, 2021

I LIKE THAT CLARA KEEP UPDATING ME WITH THE SERVICE OF MY CAR AND HOW LONG IT WILL TAKE, BUT IT WAS VERY COLD IN WAITING ROOM. More

by MARVISK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Honda of Valley Stream responded

Thank you for the kind words, and we look forward to seeing you again!

September 24, 2021

Took over 60 days to get an appointment for a safety recall. Did not want to take a chance and use the car during that time. When I asked why so long, was told they only do limited recall work daily. Ca More

by Carguy joe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia, 516-285-6655

Sep 26, 2021 -

Carguy joe responded

Standard generic answer. Who cares? Contacting dealership will not change the experience or my view of the dealership.

Sep 26, 2021 -

Carguy joe responded

Standard generic answer. Who cares? Contacting dealership will not change the experience I had or my opinion of the dealership.

September 23, 2021

I really like Honda Valley stream. They were nice friendly and very inviting environment. Wonderful experience! More

by AROB361
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Honda of Valley Stream responded

Thank you for your kind words! We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

September 22, 2021

The staff were very polite and did the maintainance very quickly. Thank you for taking my car without an appointment. More

by sassyssk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Honda of Valley Stream responded

Thank you for your kind words! We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

September 21, 2021

Love this place they are very nice and helpful . The waiting area is very nice also . More

by MSWAMPWATER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Honda of Valley Stream responded

Thank you for your wonderful review! We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

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