Honda of Valley Stream - Service Center

Had a scheduled time but still waited over 2 1/2 hours for an oil change and tire rotation. This was way too long for a simple service. If I have a time scheduled, car should be serviced at that b for an oil change and tire rotation. This was way too long for a simple service. If I have a time scheduled, car should be serviced at that b More

Customer service was good. I had an oil change & tire rotation, it took (3) hours to complete, but shop was very busy. I'm pleased. rotation, it took (3) hours to complete, but shop was very busy. I'm pleased. More

Wait time is extremely long. After 3 weeks of waiting for an appointment part that was ordered wasn’t installed, I was told to come next day, I did-and part wasn’t at the shop again. I was told they will cal an appointment part that was ordered wasn’t installed, I was told to come next day, I did-and part wasn’t at the shop again. I was told they will call me back, now it’s another 3 days. No response from Honda of Valley stream More

Left front light bulb left out. Charged $80 for three extra light bulbs I wasn’t even told about before they were installed. Poor business practices. extra light bulbs I wasn’t even told about before they were installed. Poor business practices. More

Always a great experience with Honda very professional and courteous. Customer service was very nice and accommodating. The only thing was when we picked up the car and started to dr e away the oil chang and courteous. Customer service was very nice and accommodating. The only thing was when we picked up the car and started to dr e away the oil change light came in. Had to bring the car back again a few days later.wish the workers would ha e noticed it and called us. More

They where professional and courteous. It was clean and lots of room for social distancing. When I called they were nice on the phone. I lots of room for social distancing. When I called they were nice on the phone. I More

Horrible customer service. Technicians are not knowledgeable.. Service Manager Wille is not professional and is not knowledgeable. They were unable to fix the vehicle after being brought in severa knowledgeable.. Service Manager Wille is not professional and is not knowledgeable. They were unable to fix the vehicle after being brought in several times More

Very good. Will return and recommend to friend and family. I owned multiple Honda vehicles. From handing over my vehicle to receiving is quality service. family. I owned multiple Honda vehicles. From handing over my vehicle to receiving is quality service. More

Awful experience. My car has been there 4 days already an no repairs have even been started. I was promised a loaner car "as soon as one was available". THIS WAS FRIDAY and it is Tuesday now. REALLY? Then no repairs have even been started. I was promised a loaner car "as soon as one was available". THIS WAS FRIDAY and it is Tuesday now. REALLY? Then the pricing...goodness. The quote for my repairs are over $2K! I called my local repair shop and they would have charged MUCH less but now this place takes $150 from every item I listed even if they don't do the repair (my local shop doesn't charge for diagnostics). NEVER COMING BACK AGAIN. More

I went to Honda for repair very good I am happy I I went to Honda for repair very good I am happy I drive my car Honda Fit very perfect . He is manager helped me I am deaf I went to Honda for repair very good I am happy I drive my car Honda Fit very perfect . He is manager helped me I am deaf More