Honda of Valley Stream - Service Center

Marcel and the cashiers were amazing and professional. I was please with the service and the price. I was informed of my warrant which made me happy. was please with the service and the price. I was informed of my warrant which made me happy. More

Clara Torres was awesome. She made me feel like I was the only customer there. She was very thorough and friendly. Great customer service. Thank you! the only customer there. She was very thorough and friendly. Great customer service. Thank you! More

Always professional and helpful!Service is organized and Always professional and helpful! Service is organized and thorough with consistent updates. No surprises when you get to the check out window. Car cl Always professional and helpful! Service is organized and thorough with consistent updates. No surprises when you get to the check out window. Car clean when complete More

Been going to Honda for many many years. Can’t believe I have to wait 10 days for a service appointment. Never ever had a problem until now. I hope it’s worth the wait. In the meantime I will Be tak have to wait 10 days for a service appointment. Never ever had a problem until now. I hope it’s worth the wait. In the meantime I will Be taking cabs to my 3 doctors appointments. Don’t take me wrong they are very good, but I am just upset about the wait More

Experience was fine. Found out BOTH my service advisor and service manager for 10+ years had left, so there was some new folks supporting me. They were good, but time will tell if they focus on customer and service manager for 10+ years had left, so there was some new folks supporting me. They were good, but time will tell if they focus on customer as much as Sam and Duval did. More

The staff was friendly and helpful. They addressed a concern on the car and checked. I was informed in a timely manner of the result concern on the car and checked. I was informed in a timely manner of the result More

Clara was my service advisor. However what I originally took my car there for was not fixed. I and I whined up with a bigger problem. My car battery charger system indicator is still appearing. I called to took my car there for was not fixed. I and I whined up with a bigger problem. My car battery charger system indicator is still appearing. I called to notify her that my car was cutting off she told me my car wouldn’t be serviced until the following day because the mechanic that was working on my car wasn’t there the day I called. I had to take it to a another car shop where they told me my battery was actually defective and I just need to change my sensor. But they did advise me to go to a Honda to do so. I reached out to Clara again and she never returned my phone call. This experience was so frustrating I paid $560 for none of issues I originally came there for solved. More

This visit was particularly pleasant. Everyone was helpful and efficient. Thanks to you all. Highest kudos. My account was updated. Happy that the service went so well. helpful and efficient. Thanks to you all. Highest kudos. My account was updated. Happy that the service went so well. More

The Service Manager was most inflexible with the price of the defective Honda parts that was installed by American Honda. Seems to be organized racket where Honda installs defective parts and have their cus the defective Honda parts that was installed by American Honda. Seems to be organized racket where Honda installs defective parts and have their customers pay for repair of the defective parts a few years later. More