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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,244 Reviews
Call Service Center (516) 758-5396

3,244 Reviews of Honda of Valley Stream - Service Center

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May 28, 2025

It was very helpful and extremely courteous ty. They really understood my issues with the vehicle More

by c_rivera_81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Honda of Valley Stream responded

Hi, We’re glad to hear our team was able to understand your concerns and provide helpful support. Thank you for the kind words—please reach out if you ever need anything in the future!

May 28, 2025

Honda customer service is great. I never had any issues with any one. Always on time with my car. The waiting room is always available to wait for your car. The bathroom is alway More

by sandydee032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Honda of Valley Stream responded

Hi, Thank you for the kind words! We're glad to hear your experiences with Honda have been consistently positive and that our team and facilities meet your expectations. Please don’t hesitate to reach out if you need anything in the future!

May 28, 2025

I always get reliable service when I bring my car here. They stay in touch throughout the day. More

by GRACIOSA92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Honda of Valley Stream responded

Hi, We’re so glad you’ve come to expect reliable service and clear communication from our team! Thank you for sharing your experience—please don’t hesitate to reach out if you need anything in the future!

May 27, 2025

kevin was a pleasure to deal with great communication knowledgeable and friendly i would highly recommend the honda of valley stream service department More

by macca427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Honda of Valley Stream responded

Hi, Thank you for the kind feedback! We're so glad to hear Kevin provided such knowledgeable and friendly service. We appreciate your recommendation and are always here to help if you need anything!

May 26, 2025

I’m aware of the additional 3% charge card that is added on when paying with a credit card. Debit cards, however are excluded from that fee in most retailers. At Honda, they are not; as a result, I should h More

by kheinowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Honda of Valley Stream responded

We understand your frustration. In the state of New York sale price vs cash price or dual pricing is allowed. A PIN debit is no different than credit or any other “plastic” form of payment. Cash or check payment is less than the "plastic" form of payment. Our credit card terminal which debit card payments are made on gives the option to the customer on form of payment information. Additionally, the repair order signed before the repair is completed goes into detail on pricing and fees. Feel free to contact, Tony Vicente at 516-285-6655 ext. 126 to discuss this further. Thank you!

May 28, 2025 -

kheinowitz responded

I’m certain that you’re legally covered by providing the fine print. I clearly did not read it, because I was trying to figure out which services I could afford at the time. But just because it’s legal, it doesn’t make it right. Your reps go into great detail to telling us what services we need, letting us know that there will be an additional charge if paying by credit/debit would be appreciated; it is literally one sentence. Furthermore, at the time of payment, I was given only a choice of card or cash; at no point, was I told I could pay by check. So going forward, take the extra time of informing your customers and do the right thing by them.

May 26, 2025

Kevin was great He went above and beyond to help me get my problem solve even when other was being rude Much appreciated More

by sylvester27christine
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Honda of Valley Stream responded

Hi, We’re so glad Kevin was able to go above and beyond to help you out. Thank you for sharing your experience—please let us know if you ever need anything else!

May 26, 2025

Easy to schedule service, easy to drop off vehicle, and easy to understand the services performed. More

by mgreco545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Honda of Valley Stream responded

Hi, We’re glad the entire process was straightforward and easy for you! Thank you for your feedback—please don’t hesitate to reach out if you need anything in the future!

May 25, 2025

Making an appointment took time I had to wait two weeks. However the onsite team from Mark was great! They were courteous understanding knew how to solve our issues. More

by HSCHERTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Honda of Valley Stream responded

Hi HSCHERTZ, We’re sorry for the wait time when making an appointment, but we’re glad Mark and the team provided such helpful and courteous service during your visit. Please don’t hesitate to reach out if you need anything else!

May 25, 2025

Briyanna Jones is an awesome Service Advisor. Briyanna treats customers at Honda of Valley extremely well. More

by aimaim64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Honda of Valley Stream responded

Hi, We’re glad to hear Briyanna provided such great service and made you feel so welcome. Thanks for sharing your feedback—please reach out if you ever need anything!

May 24, 2025

The staff at the Dealership are knowledgeable, courteous, professional, and friendly. The Dealership location is clean and well maintained. I enjoy the Internet Bar and a cup of coffee whenever I decide to s More

by y.rodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Honda of Valley Stream responded

Hi y.rodgers, We’re so glad to hear you enjoyed your time at the dealership and found the staff and facilities welcoming and accommodating. Thanks for sharing your experience—please let us know if you ever need anything!

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