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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,198 Reviews

3,198 Reviews of Honda of Valley Stream - Service Center

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December 17, 2020

The service department has always provided me with amazing, fast, and thorough service. Their team is always courteous and attentive every time I need my car looked at for inspection or work. More

by AJ1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Saifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Palmer
Dec 22, 2020 -

Honda of Valley Stream responded

Aj1993, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 16, 2020

Customer service was good and made me feel important. Continue this and customer will be happy and come back. Price can be better however.thanks More

by EON_MADRAMOOTOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Contello
Dec 21, 2020 -

Honda of Valley Stream responded

Hello Eon_madramootoo, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2020

The lights on my dashboard are coming on like christmas after visiting the dealer for a recall replacement. And this is a new vehicle with no prior problems More

by dnarain53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Honda of Valley Stream responded

Dnarain53, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (516) 285-8036 to speak to our manager directly.

December 16, 2020

Valley Stream Dealership has professional and courteous staff with comfortable waiting area. My appointment was processed fairly and in a timely manner. I take my Odyssey and CRV to get serviced there. More

by RAY.ENG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Honda of Valley Stream responded

Ray.eng, we are so happy to read such a great review about Honda Of Valley Stream! Please don't hesitate to reach out to us if there's anything more we can do!

December 16, 2020

Thank you for always helping me, most of all your patience. Amazing service. Marcel gets employee of the year in my book. I can always depend on your professionalism. Hope you get recognized as you d More

by nelsonb130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Honda of Valley Stream responded

Hi Nelsonb130, thank you so much for your positive comments about Honda Of Valley Stream and Marcel! We look forward to your next visit! Take care!

December 16, 2020

They listened to my concerns about my car and fixed the issue. Will continue to bring my vehicle to Honda of Valley Stream. Thank you! More

by sprice0607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Honda of Valley Stream responded

Sprice0607, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

December 16, 2020

Very good customer service experience. My car was finished within an hour and a half. I got a early Saturday appointment for my car to get an inspection. More

by daammgina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Honda of Valley Stream responded

Daammgina, We're glad to hear we delivered such a great service experience. If there's anything further we can do for you, we are happy to help! Thanks for taking the time to leave us this information about your recent visit. Take care!

December 16, 2020

Marcel was extremely helpful. In addition to being there for an oil change. I also needed transmission service which he suggested that I have done while I was there. More

by DJONES57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Honda of Valley Stream responded

Djones57, thank you for your kind review; we are happy to pass along your comments to the team here at Honda Of Valley Stream! We hope to see you soon!

December 14, 2020

David Palmer was very helpful , professional and supportive. He reminded me that I would need to replace 2 tires in the near future and also the transmission would need servicing. More

by JIMJAN22
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmer
Dec 17, 2020 -

Honda of Valley Stream responded

Hi Jimjan22, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 14, 2020

Everything was fine but had an 8:00am appointment for an oil change and did not leave until 10:30am. It was just a long time. More

by SLQ2K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 17, 2020 -

Honda of Valley Stream responded

Slq2k, thank you for your kind review; we are happy to pass along your comments to the team here at Honda Of Valley Stream! We hope to be of service to you again in the future. Best wishes, Honda Of Valley Stream

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