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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews

3,197 Reviews of Honda of Valley Stream - Service Center

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December 04, 2024

Since my first visit at the service department has been phenomenal, Clara she’s my advisor and so kind always with a smile, she goes above beyond and I’m satisfied customer. More

by alexandercabral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We’re thrilled to hear that Clara has consistently provided you with exceptional service. Your satisfaction is our top priority, and we’re grateful to have you as a valued customer. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 04, 2024

Very professional & courteous. My appointment was ready and I was put faster than I had anticipated. The price for my car knowing I purchased the passenger mirror from from you and More

by Roosevelt
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We’re glad to hear that your appointment was prompt and that our team provided professional and courteous service. We do offer side mirror replacement services and can provide a precise estimate tailored to your vehicle's specifications. Please feel free to contact our service department to discuss your needs further. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 04, 2024

Briyanna was very professional and knowledgeable. She kept me informed and updated me when possible. She made the experience painless and hassle free. More

by EFPBROKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We’re delighted to hear that Briyanna provided such professional and knowledgeable service, keeping you informed and ensuring a smooth experience. Your satisfaction is our priority, and we’re glad to know the process was hassle-free. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 03, 2024

Very excellent service & clean no problem with my 2 visits for my recalls Not happy about the recalls though More

by rome722cer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Honda of Valley Stream responded

We’re glad to hear that your service visits were smooth and that our team provided a clean and efficient experience. We understand how frustrating recalls can be, and we appreciate your patience as we address them to ensure your vehicle is safe and performing at its best. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 03, 2024

She was thorough and kept me updated with my cars’ status She also gave me suggestions about my concerns More

by jacquelinembuggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! It’s great to hear that you received thorough service and timely updates about your vehicle. We’re glad she provided helpful suggestions to address your concerns. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 03, 2024

Briyanna was amazing ! Very kind and courteous. I thought that the service time was accurate to what was described at check in. Only down side was that on my way home I tr More

by courtney11.clarke11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Honda of Valley Stream responded

We’re delighted to hear that Briyanna provided you with kind and courteous service and that the service time met your expectations. However, we apologize for the oversight with your windshield washer fluid. Ensuring all aspects of your service are completed is important to us, and we’ll use your feedback to improve. If there’s anything else we can do to address this or assist you further, please don’t hesitate to reach out—we’re always here to help!

December 03, 2024

Once again, I had a great experience with Honda of Valley Stream. The entire team was kinda, helpful, informative, and patient. As long as I'm with Honda, I will only go to this location. Kuddos to you all. More

by maliboo99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
Dec 03, 2024 -

Honda of Valley Stream responded

We’re so glad to hear that the team at Honda of Valley Stream provided another excellent experience. Your trust and support mean the world to us, and we’re honored to be your go-to location. If there’s anything else we can do for you, please don’t hesitate to reach out—we’re always here to help!

December 03, 2024

Great experience, our sales representative Hassan is a great person going above and beyond to help us. Keep up the great work Honda!!! More

by ADRIANAJACKSON
Recommend Dealer
Yes
Employees Worked With
Hassan Chowdhury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Honda of Valley Stream responded

We’re thrilled to hear that Hassan went above and beyond to assist you, making your visit exceptional. We truly appreciate your support and kind words. If there’s anything else we can do for you, please don’t hesitate to reach out—we’re always here to help!

December 02, 2024

I went to dealership for oil change and when I normally go I get service coupons in advance to present to rep. On website service coupons were unavailable. This has been third time I was unable to get them More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Honda of Valley Stream responded

We are sorry for the trouble you’ve had accessing our service coupons. We’re working to fix these technical issues and will review how we can better assist customers in similar situations. Your feedback is important, and we’re committed to improving your experience. Please don’t hesitate to reach out with any further concerns.

December 02, 2024

Works fast and very efficiently like I only waited two hours for my car to be done but they offer snacks and condiments or shuttle to leave if you got business to deal with . It very quiet and spacious to More

by khrissanniiaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Honda of Valley Stream responded

We’re glad to hear that your service was completed efficiently and that you appreciated the amenities,. Providing comfort and convenience during your visit is important to us. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

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