Honda of Watertown

I just bought my fourth Honda from this dealership - they are fantastic!! Congrats to Paul on promotion to sales manager! I worked with Paul when I bought my CRV last year, and he streamlined the leasing pr are fantastic!! Congrats to Paul on promotion to sales manager! I worked with Paul when I bought my CRV last year, and he streamlined the leasing process for me - it was a breeze! Dave Bonomo worked with me this time to get my brand new Accord coupe. There is so much technology, but Dave is on top of it all and explained the basics to get me rolling on my new wheels! Most importantly, the staff at Honda of Watertown are ALWAYS available for follow-up Q & A, no matter what your question. I have been treated fairly with all of my purchases, and feel sure that I've been given the best deal possible. Thanks to you guys for making my car purchasing a stress-free experience! More

Working with Chris Hansen has been a pleasure. My husband and I just returned for our fourth vehicle from Honda and this is our second purchase with Chris. He goes above and beyond and was extremely husband and I just returned for our fourth vehicle from Honda and this is our second purchase with Chris. He goes above and beyond and was extremely helpful and knowledgeable about the vehicles on the lot. We are very happy with all the services we get at Honda of Watertown and will be returning again and again. More

Our experiences with Phil and Mike at Honda of Watertown were above and beyond our expectations. From the moment we walked in the door, to the minute we drove out of the lot in our two new 2013 models, we w were above and beyond our expectations. From the moment we walked in the door, to the minute we drove out of the lot in our two new 2013 models, we were cared for and treated with the upmost respect. Phil was more than accommodating with answering our questions from in the showroom to out on the road during test drives. He was attentive, honest, and made us feel so comfortable. Mike assisted us with the financial paperwork and was efficient and helpful throughout the entire process. We experienced nothing but positive and exceptional customer service from Phil and Mike and many of the Honda of Watertown employees we spoke to during our visit. It's not every day that one can say they had an enjoyable afternoon at a car dealership; however, we can say that our time spent at Honda of Watertown was nothing but memorable and exciting. We are proud to be owners of vehicles from this dealership and would be happy to share further sentiments of how happy we were with our experience. More

Jim is great to work with. Friendly, low-key and has a good sense of humor. We went in for a look and a test drive and brought the car home that night. good sense of humor. We went in for a look and a test drive and brought the car home that night. More

Chris was personable, knowlegable and fun to work with. Buying a car can be stressful but Chris and Steve made it an enjoyable experience. Chase is fantastic - he worked with us on financing and was more t Buying a car can be stressful but Chris and Steve made it an enjoyable experience. Chase is fantastic - he worked with us on financing and was more than willing to run scenarios until we found the best fit. More

I gave this rating because Honda of Watertown has given me the best service , Ive been to other dealerships and have not recieved the customer service Honda has given me. The first lease I had was 2-11-11 me the best service , Ive been to other dealerships and have not recieved the customer service Honda has given me. The first lease I had was 2-11-11 and I was very happy with the car. I brought my 2011 honda civic for an oil change 10-12-2011 after I left I recieved a nice email from Phil Verini saying sorry that he miised me to say hi and asked if I would like to come in to see if I would like to lease another Honda. I came back the next day Phil was great he listened to what I wanted and was sincere not pushy . It was nice to that the General Mgr Rick Bierce came over and said hello and remembered me fro the lastpurchase and thanked me for coming back. Chase Dziloski aslo was a big help. I love my new 2012 honda civic and will make sure to tell my friends and family . More

DANIELLE'S INTERNET PRICE WAS THE BEST OF THE FIVE DEALERSHIPS I CONTACTED. FOLLOW UP WAS FRIENDLY AND RESPECTFUL. JIM HANDLED ALL THE PAPER WORK WITH EASE AND WAS ABLE TO WALK OUT OF DEALERSHIP WITH DEALERSHIPS I CONTACTED. FOLLOW UP WAS FRIENDLY AND RESPECTFUL. JIM HANDLED ALL THE PAPER WORK WITH EASE AND WAS ABLE TO WALK OUT OF DEALERSHIP WITH A NEW CAR SAME DAY. RECOMMENDING THIS DEALERSHIP TO ALL MY FRIENDS. More

NEVER EVER NEVER GO TO THIS DEARLERSHIP. I BOUGHT A 2008 HONDA ACCORD 5 SPEED ON MAY 12TH. THIRTEEN DAYS LATER THE CLUTCH BLEW OUT AND THEY WOULD NOT REPLACE IT. I UNDERSTAND THE WEARABLE ITEM RULE BUT I HONDA ACCORD 5 SPEED ON MAY 12TH. THIRTEEN DAYS LATER THE CLUTCH BLEW OUT AND THEY WOULD NOT REPLACE IT. I UNDERSTAND THE WEARABLE ITEM RULE BUT I DID NOT BLOW A CLUTCH IN THIRTEEN DAYS. I PAID 21,276.00 FOR THE CAR (CASH) AND THE FRIENDLEY HONDA DEALER WOULD NOT THROW IN A CLUTCH THIRTEEN DAYS LATER BECAUSE OF THE WEARABLE ITEMS RULE. I HAD TO BORROW MONEY TO GET MY NEW CAR FIXED AND GOT RIPED OFF AGAIN. NEVERTHELESS, I DECIDED TO GET THE CAR FIXED RIGHT AND TOOK IT BACK TO HONDA 3 MONTHS LATER AND BECAUSE I FILED A COMPLAINT WITH THE DEPARTMENT OF MOTOR VEHICLE, FRIENDLY HONDA TOLD ME TO COME AND GET MY DISABLED VEHICLE OUT OF THEIR SERVICE AREA BECAUSE THEY WERE NOT GOING TO FIX MY CAR. NOW I'M GOING TO SMAILL CLAIMS COURT WITH THIS DEALERSHIP TO RECOVER SOME OF MY OUT-OF-POCKET EXPENSES. DON'T SPEND A DIME WITH THIS DEALERSHIP. More