Honda of the Avenues

Brian Bouchard went far and above what professionalism should be. After stopping in unplanned for a recall noticed I received earlier that week and being in the area of the dealership running errands, I d should be. After stopping in unplanned for a recall noticed I received earlier that week and being in the area of the dealership running errands, I decided to see if it could be taken care of. Brian assured me it would be no more than two hours. I hesitated and after considering I had nothing really important to do for the next few hours, I gave the okay. Less than an hour later Brian comes back and says we're all done. I was quite impressed. Car was cleaned and washed of pollen too! Upon returning home, I noticed that my hitch receiver emblem was missing. Thinking it fell off during car washing, I called and left a voicemail for Brian. He searched the car wash bay to no avail. That is good service! Thinking that I may have not put it back on after using my hitch, I searched around my hitch bag for it. I didn't find it the first time. The second time I looked more thoroughly in my kayak storage bin, I found it. I called and apologized to Brian for the extra work I put him through. He assured me that it was quite alright. My senior moment! In closing, I have always had good experiences at your dealership in the past. Brian adds to that experience profile. My wife's 2013 Accord was bought there, but unfortunately my 2018 Ridgeline wasn't. What I was looking for wasn't in your inventory at the time. My experience with Coggin wasn't as pleasant. I will continue to do business with your dealership and employees like Brian have made that possible! More

Always exceptional service from the moment you arrive. They explain everything in detail and their waiting room is like a living room it makes you feel welcomed. They explain everything in detail and their waiting room is like a living room it makes you feel welcomed. More

My service advisor Bobby is the best, he gave me great advice as to what type of service my car needed based on the mileage and age of my car, he explained everything very clearly. I also had a manufactur advice as to what type of service my car needed based on the mileage and age of my car, he explained everything very clearly. I also had a manufacture recall that was take care of as well. More

Sam Fakhouri is professional yet friendly, and very efficient in all stages of the process. He clearly communicated the financing options and made me feel confident with my choice. This is my third Hon efficient in all stages of the process. He clearly communicated the financing options and made me feel confident with my choice. This is my third Honda, but first time going through a dealership. A great experience with the staff at the Avenues location. More

Everything went smoothly. What needed to be fixed is working properly again. Everybody was very friendly. working properly again. Everybody was very friendly. More

Service was quick and efficient! I brought my car in for an oil change and was out of there so fast. an oil change and was out of there so fast. More

Always outstanding customer service. Steve Cole & Bobby are #1. Very professional & making a positive experience for the customer. are #1. Very professional & making a positive experience for the customer. More

Matthew was great !!! He kept me informed the hallway through and the car was done very fast. through and the car was done very fast. More

This was my first experience with Honda and I am very pleased. The process was easy, fast, and I was able to drop off and pick up with no issues at all. Process was equally as seamless. pleased. The process was easy, fast, and I was able to drop off and pick up with no issues at all. Process was equally as seamless. More

I recently leased my 5th Honda (my 3rd from HOTA) -- 2022 Honda Pilot. Khalid Hadad was my salesman and a real pleasure to work with. Khalid is very patient and kind (not pushy), and willing to go the extra Honda Pilot. Khalid Hadad was my salesman and a real pleasure to work with. Khalid is very patient and kind (not pushy), and willing to go the extra mile to work a deal that ultimately makes sense for you. Khalid's 11+ years experience as a car salesman shows. Thanks again and I'll see you in 3 years! More