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Honda of the Avenues

Jacksonville, FL

4.8
5,179 Reviews
At Lou Sobh's Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as: All New Honda Models A Wide Selection of Used Vehicles Excellent Finance and Lease Options Certified Service, Auto Repairs, and Honda Maintenance Genuine Honda Parts and Honda Accessories We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
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11333 Philips Highway

Jacksonville, FL

32256

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Showing 5,179 reviews

October 03, 2017

Express Oil Change I went in for an oil change and wanted to schedule a warranty recall appt. and I was told there were 10 cars in front of me for an oil change and did More

by HollyHonda14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2017

Great experience. The service guy was a great and honest guy. I especially appreciate an honest service guy. The wait time was fantastic and they took care of a critica More

by Jas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2017

Recent Review Our experience was very positive throughout the entire car buying process. Chris L. is a great salesperson. We would definitely make another purchase More

by BandD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris L.
October 02, 2017

Honda Service -2015 CRV I took my Honda CRV in for a wheel alignment and oil change. Had fast, friendly service. Josh gave a thorough explanation of the maintenance provided More

by vivoJax
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Stodel
October 02, 2017

2016 Honda CRV 32K Service Great experience! Love the way Josh stepped in for Aaron while he dealt with another customer to get me in and out. Great vehicle and excellent serv More

by gerdeman4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Siron, Josh Stodel
October 02, 2017

Gary was Awesome to work with Gary was awesome to work with got me in a loaner car and fixed the recall items without letting me drive away getting on the road with a recall airbag More

by Mbaktys
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary
September 30, 2017

Great! Service was great! Good customer service and very informative about future matenance needed for my vehicle. Nice guy. Clean dealership. Friendly emplo More

by Minivan-chick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stodel
September 29, 2017

Excellent The buying process was painless, I was in and out in no time. Atik was awesome and very helpful. I love my car and will come back for future cars. Tha More

by jwimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atik Chawdury
September 28, 2017

Bobby is Amazing I really appreciate Bobby. He is clear, makes options very understandable, both in terms of standard Honda guidelines and the impact to my specific v More

by C3542
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2017

Dishonest First, I made an inquiry via computer for a vehicle I wanted at the dealership. I let them know I was in a hurry to find a car since mine was totaled More

by ToyotaLover
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Khalid Hadad
Oct 28, 2017 -

Honda of the Avenues responded

We apologize for the inconvenience. Not making excuses, but sometimes things happen that are out of our control. Khalid has been with us for many years and is an outstanding employee. I can assure you of that. I imagine someone came in while Khalid was off and the vehicle was thought to be for sale. We have lots of instances where people commit to buy vehicles over the phone and they don't show up for one reason or another. Not saying this is what happened, but it does happen occasionally. If there was no Deposit on the vehicle, a different sales shift may have had no idea someone was buying the car. I am sorry this happened and we will work on a solution to not have this happen again. Chip Hill, Marketing

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