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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,046 Reviews

3,046 Reviews of Honda of the Avenues - Service Center

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January 05, 2024

Very fast service and they always have great quality. Reps are always nice and easy to deal with. More

by taylorschilling99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
January 05, 2024

The sale associate Brian as amazing. He explains everything perfectly, is kind and social, prompt on getting back to me when my car is ready or any changes are being made. More

by LYNNSABATALO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

Josh was very helpful and kept me informed about what was going on throughout the process. More

by jzhedrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
January 05, 2024

The location is very dependable with quick, friendly service, and always has me out at a decent time. More

by EMRIVERA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2024

waited over 15 minutes at express service before they called me in and there is absolutely no place to work while getting service that is quiet. simple as that. there is probably a lot of unused space up More

by judgeacct
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
express service
Jan 04, 2024 -

Honda of the Avenues responded

Thank you for sending in your review. Our apologies for the waiting area not being quiet. Unfortunately there is not enough space in that area to accommodate but we do have another waiting area in the main building that has quiet work space. Again I apologize for the inconvenience and next time you’re in for service let us know you’d like to do some work and we can show you where it’s located. Happy New Year and thank you for your business. Crista Poynor Service Director

January 04, 2024

This is more of a Honda Corporate issue, but the dealerships can push upward for change. I have a 2017 Honda Ridgeline that has an open recall for a bed cover. The truck has never had one on or is g More

by CSCOTT.KOVARIK
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2024

Great customer service, fast and efficient! Mr. Howard was very helpful and the service department took care of my car in a timely manner. More

by rrzarategroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

Jim was awesome! !! He was very professional and provided excellent customer service. I would definitely come back. More

by Rush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim
January 02, 2024

Everything was great and the service was phenomenal, the service person, Marcellus was very friendly and has a great attitude More

by alejandro.carbonell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcellus Smith
January 02, 2024

Zay Owens is a tremendous asset to your express service department. Very knowledgeable and cares for your customers! More

by JODIPAULMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zay Owens
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