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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,016 Reviews

3,016 Reviews of Honda of the Avenues - Service Center

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December 12, 2023

Marcelles, the express service writer is always great and manages to get my vehicle back to be in record timing. More

by ROMERO.ELLISON1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelles ( Service Writer )
December 12, 2023

Very good maintenance done. All my questions were answered. I look forward to the next scheduled appointment. More

by edwin1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
marcelus
December 12, 2023

Prices have majorly increased. I am always told about recommended services that I have already completed but there is no way to log them but they always put customer refused More

by THANOS75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Dec 13, 2023 -

Honda of the Avenues responded

Thank you for sending in your review. We do try to stay competitive in our market with the surrounding dealerships and independent shops. Please give me a call to discuss your bill and I’ll make sure it’s in line with surrounding dealerships. Crista Poynor Service Director 904-370-1290

December 10, 2023

I was not happy with service nor happy with my pilot which I bought new in 2021 with all the recalls and still continued crackling vibrating noise from behind the steering More

by BHUSHAN.GODBOLE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
December 10, 2023

Sevice Manager Bobby is always cordial, and explains everything in detail. He make sure to let us know the status of vehicle repair. More

by EET1441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2023

I gotta reprogram my car after a battery shut down. And I receive this service for free which I did not expect. More

by yingli0417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
December 10, 2023

Top notch work Chris went above and beyond to satisfy my needs as a customer will definitely be back for more maintenance More

by jbone1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Turner
December 09, 2023

Bobby is always the best and I drive past another dealership to come see him. I was not excited to sit at the dealer 6 hours to find out It couldn’t get fixed that day, and I think the rental should More

by neusport2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

I was very pleased with the service on my previous visit and I recommended to everyone. More

by jc.matosvalera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

Bobby H. is such a pleasure to work with. He is excellent at keeping us updated on the progress of the service. More

by BobG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Soto
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