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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,036 Reviews

3,036 Reviews of Honda of the Avenues - Service Center

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November 29, 2023

The service was exactly as expected. I also liked that the service agent took a few items off the list as they were unnecessary at this time. So, there was no upsell as you often get at More

by b.rittersbacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember.
November 29, 2023

I had a great experience at Honda at the avenues. They took care of everything. More

by kennyhall80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

I took the car in for an oil change and found out that there was more thing’s wrong with it. More

by brigitj410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

This is not Angela’s email. I have asked you repeatedly to contact her to update her information to her own email account. More

by CROSTEN
Recommend Dealer
No
Employees Worked With
Please contact Angela to correct her email address
November 28, 2023

Advisor was polite and timely with car intake and performing the work. I received notification it was done timely also More

by BCCLARKS87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2023

I have only good things to say about both the sales and service departments at Honda of the Avenues. Everyone I have come in contact with impressed me! More

by susanfizer
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jon Mazur
November 25, 2023

Always has convenient scheduling. Bobby is very knowledgeable and explains my vehicles needs simply but thoroughly. Uber rides and quick so service does not impact my day. More

by elissamgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Eric was wonderful and service perfect. Waiting area clean. Service was fast and accurate. Enjoyable experience! More

by GRANNY825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
November 25, 2023

Service advisor Dan was great to work with. It was a positive experience getting my Honda serviced More

by DANIELSDEITRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Fenwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2023

My advisor, Marcellus, was very helpful and friendly. He explains things without being patronizing. The waiting rooms at clean and the popcorn is yummy. More

by MIKIROB
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcellus. He gets 5 stars.
Nov 24, 2023 -

Honda of the Avenues responded

Thank you for your business and the kind review. We look forward to seeing you on your next service. Crista Poynor Service Director

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