Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,029 Reviews
Call Service Center (904) 893-3415

3,029 Reviews of Honda of the Avenues - Service Center

Sort by
November 14, 2023

Took 2. 5 hours and did not alert me as to why until at checkout. Did not properly place and secure the hub caps of the car and one was lost on the drive home More

by austin.fay2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Lakes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Honda of the Avenues responded

Hi Austin, Thank you for submitting your review. I just tried calling you and left a message. Please give me a call at your earliest convenience. Thank you Crista Poynor Service Director 904-370-1290

November 14, 2023

Eric did a great job advising on service needs for my visit. He was also right on the time to perform work while I waited at the dealership. More

by tasab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
November 14, 2023

I forget the man that help me’s name but he was friendly and courteous. It was one of the best experiences I’ve had at this location More

by jason54122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
November 14, 2023

Great customer service. Fair prices. Honest advisors. I would recommend HOTA to anyone. Thanks! -Happy customer More

by APLASKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD
Report | Print
November 11, 2023

Our experience at Honda Of The Avenues was outstanding/excellent due to the personal attention and professional service which resulted in outstanding results for our daughters 2016 Honda HRV. More

by JMHernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Deitrick
Report | Print
Nov 11, 2023 -

Honda of the Avenues responded

Thanks so much for the 5 star review and especially the kind comments recognizing our staff. We certainly appreciate your business and look forward to serving you in the future. Hope your daughter is enjoying her HR-V. Respectfully, Scott Williams General Manager

Nov 13, 2023 -

JMHernandez responded

🚘👍

November 11, 2023

No general feelings or extended experience regarding my recent service visit. Chose dealship foe being convenient to my home. More

by W38STORIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dietrick
Report | Print
Nov 11, 2023 -

Honda of the Avenues responded

Thank you for your review. We'll definitely strive to get 5 stars next time and everytime. We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams General Manager

November 11, 2023

The service department is very knowledgeable and efficient. They definitely know what they’re doing. More

by juche9899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daxavier
Report | Print
Nov 11, 2023 -

Honda of the Avenues responded

Thanks so much for the 5 star review and especially the kind comments recognizing our staff. We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams General Manager

November 11, 2023

Tech was great and informative. Thank you very much. It was a good experience thi time More

by tmclaln502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

Honda of the Avenues responded

Thanks so much for the 5 star review and especially the kind comments recognizing our staff. We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams General Manager

November 11, 2023

I’ve been coming here for years and I’ve always been treated exceptionally well by the Service department! More

by weedjax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

Honda of the Avenues responded

Thanks so much for the 5 star review and especially the kind comments recognizing our staff. We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams General Manager

November 11, 2023

My sales associate was beyond professional and helpful. She called me with updates and even found a coupon I could use!! More

by Spg330
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mia Griffin
Report | Print
Nov 11, 2023 -

Honda of the Avenues responded

Thanks so much for the 5 star review and especially the kind comments recognizing our staff. We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams General Manager

1
...
119
120
121
...
303