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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,029 Reviews
Call Service Center (904) 893-3415

3,029 Reviews of Honda of the Avenues - Service Center

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November 08, 2023

My service writer used a scare tactic to try to get me to replace all 4 rotors and brakes while having my oil changed. More

by BAGHEERASMOM62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shamira Griffin
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Nov 08, 2023 -

Honda of the Avenues responded

Thank you for taking the time to post a review. Please give me a call at your earliest convenience as I’d like to discuss what happened. Thank you Crista Poynor Service Director 904-370-1300 x 1290

November 08, 2023

For almost $1400, they could have at least vacuumed the car out like seriously... ugh More

by FSMITH2949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dasha
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Nov 08, 2023 -

Honda of the Avenues responded

Thank you for taking the time to post your review and we’d like to thank you for your business. Unfortunately vacuuming is not part of any of our services. Please give me a call if you like to discuss your experience. Crista Poynor Service Director 904-370-1300 x 1290

November 08, 2023

I had to have my car towed to the dealer. Jennifer made sure it was looked at first thing the next day. The problem was diagnosed to be a bad battery. I was able to pick up my car by lunch ti More

by RSCOTTD46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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November 07, 2023

The Service was excellent and it took very short wait time.The Service was excellent and it took very short wait time. More

by dinesh1084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 06, 2023

Jennifer Easley kept me up to date and was professional in making sure I understood what was the work that was to be done. More

by JCHEUNG69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Easley
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November 05, 2023

I bought my car from here back in 2020 ever since then I’ve been going back for my maintenance. They have the best customer service. More

by demetriusrobinsonjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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November 05, 2023

Eric at the service desk was very attentive and helpful. Technician also took the time to meet with me and explain complications. Both were very helpful and throrough. More

by JIMMYSPAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
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November 05, 2023

The dealership was extremely helpful and punctual with the warranty work. My Honda pilot was cleaned and ready in no time. More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 04, 2023

Bobby was very friendly and professional. My car was done on time and at a fair price. I've bought three cars from this dealer and serviced them all here. It's always been great. More

by NVERST6084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 04, 2023

I found the staff to be friendly and professional. The routine maintenance was performed in a timely manner. More

by dpmarkle6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucy (? her last name) and Paul Mitchell
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