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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,002 Reviews
Call Service Center (904) 893-3415

3,002 Reviews of Honda of the Avenues - Service Center

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September 22, 2023

Took 1 1/2 hours to repair a tire and the waiting time all together is 3 hours every time I need a service. More

by THOMASADRIAN0426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liah castro
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Sep 23, 2023 -

Honda of the Avenues responded

I'd like to apologize for the wait time on your vehicle. While we strive to get every customer out in a timely manner sometimes we do fall short of that. Please give me a call at your earliest convenience to discuss. Thank you. Crista Poynor Service Director 907-370-1290

September 22, 2023

Everything was done as expected and in a timely manner. My service tect was very nice and explained everything. More

by keithsirmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2023 -

Honda of the Avenues responded

Keith, thanks so much for the 5 star review and especially the kind comments regarding our team.. We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams General Manager

September 22, 2023

I like taking my vehicle in for routine maintenance. The Express Service Department is well run. In and out quickly. More

by RAN1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2023 -

Honda of the Avenues responded

Thanks so much for the 5 star review and especially the kind comments regarding our team.. We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams

September 22, 2023

Bobby was the best Service Advisor that I have ever experienced. Far better than my experience with Coggin Honda. More

by lefever321
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2023 -

Honda of the Avenues responded

Thank you for the review and kind comments regarding Bobby. We appreciate your business and will strive for a 5 star review in the future. Wishing you all our best! Respectfully, Scott Williams General Manager

September 21, 2023

Randy Lewis' service was very impressive. Very pleasant and professional. Than you for all his help. More

by ACHIDLOVSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lewis
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Sep 22, 2023 -

Honda of the Avenues responded

Thanks so much for the 5 star review and especially the kind comments recognizing Randy. We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams General Manager

September 21, 2023

Bobby is an awesome service advisor. He went above and beyond walking me through the work done on my vehicle. He is pleasant, honest, and great to interact with. More

by Julie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy the Manager
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Sep 22, 2023 -

Honda of the Avenues responded

Julie, thanks so much for the 5 star review and especially the kind comments recognizing Bobby. We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams General Manager

September 21, 2023

Very knowledgeable and professional staff. All my needs where met and I will definitely be back again in the near future. More

by bkenio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Honda of the Avenues responded

Thanks so much for the 5 star review and especially the kind comments regarding our team.. We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams General Manager

September 19, 2023

Bobby was GREAT! Very friendly, efficient and professional. I was given the cost and timeframe it would take to fix my vehicle and he was right on the mark. More

by TRISTINLE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 18, 2023

This was my second visit in the year or so. Both were for recalls. Brian handled both visits with professionalism. Work was completed in a timely and exceptional manner. More

by Ribbonrail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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September 18, 2023

Always pleasant and professional even during renovations at the present time. JD was especially helpful More

by aefob1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD was excellent
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