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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,032 Reviews
Call Service Center (904) 893-3415

3,032 Reviews of Honda of the Avenues - Service Center

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September 09, 2023

Paula Williams was excellent with her communication and friendliness. The part that was ordered for my repair was lost but she Ubered me back home for my meetings and back to pick the car up when it was f More

by craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
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Sep 11, 2023 -

Honda of the Avenues responded

Hi Craig, Thank you for the feedback and the 5 star review. We look forward to seeing you on your next service. Crista Poynor Service Director

September 08, 2023

They delivered my car faster than they said they would. I was very appreciative of that. More

by jtc488
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don’t know his name.
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September 08, 2023

If you are going to was the vehicle wipe it off water spots are not appreciated More

by hrlom2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 08, 2023

service advisor explained everything and was very nice. Car was washed and vacuumed after service More

by EJS427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service advisor Lucille kott
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September 08, 2023

I appreciate receiving an email asking about my experience. Honda of the Avenues' (Crista and Jason) follow-up to my email message was quick, respectful and thorough. More

by jpalmer20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
3.0
This rating includes all reviews, with more weight given to recent reviews.
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September 07, 2023

Brian B Service Advisor and Jimmy the service manage are the best ! Upfront front and honest ! Explained things and even sent photos to review ! More

by JULIEWILLIAMS29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
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September 07, 2023

Joshua in service was excellent. Traveling from PA and my battery was going dead . Joshua took me right in and in 1 hour I had a new battery and the car was washed. Thank you again f More

by karensheriff4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 07, 2023

The dealership is very professional. Eric is wonderful to work with. Communication and commitment was key and once again you delivered! More

by zogeman22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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September 07, 2023

Bobby Howard is the most professional service advisor I’ve worked with at this location. Highly recommended. More

by AAALVIN.V2.0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 07, 2023

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by STERMANP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
4.0
This rating includes all reviews, with more weight given to recent reviews.
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