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Honda of the Avenues - Service Center
Jacksonville, FL
3,038 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,038 Reviews of Honda of the Avenues - Service Center
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September 07, 2023
5 stars. ..enough said. Why would you even need an explanation. Five stars means the absolute best satisfaction. What more do you beed. ..enough said. Why would you even need an explanation. Five stars means the absolute best satisfaction. What more do you beed. More
by lynnjaxfla
Verified CustomerEmployees Worked With
Anthony J or AJ was my service tech
September 07, 2023
No thanks why you you force me to? Just doesn’t make any sense to me Just doesn’t make any sense to me More
by bobbyoz
September 07, 2023
Always excellent service. I always receive first class treatment. Thanks! I recommend Honda of the Avenues over all the other Dealerships in town. I always receive first class treatment. Thanks! I recommend Honda of the Avenues over all the other Dealerships in town. More
by ONEALRG2006
Employees Worked With
September 07, 2023
Through no fault of their own, the parts did not arrive, the dealership is being remodeled, and it was a three day holiday weekend. Many times when I called for sstatus updates, the phone would not connect the dealership is being remodeled, and it was a three day holiday weekend. Many times when I called for sstatus updates, the phone would not connect ("all lines are busy') or ring continuously. I would like to have been called or texted with updates on the progress during the three day weekend. Also I would like to have been given the "object" or "objects" that caused the break in the moon roof operation. I am challenged to trust that the object caused the body to (bend,warp,distort). I am challenged to trust that the removal and installation process did not (bend,warp,distort). the cars body. Is a moon roof motor so strong that it can (bend,warp,distort).sheet metal? My service agent was Randy Lewis. I dealt only with Randy. More
by JVWILLIS2776
Employees Worked With
Randy Lewis
September 07, 2023
I have bought several vehicles from this dealership and it's always a great experience. Bobby provided exceptional service and made sure the repairs were done in a timely manner. it's always a great experience. Bobby provided exceptional service and made sure the repairs were done in a timely manner. More
by PAVON79
Employees Worked With
September 06, 2023
Wouldn’t honor the new car service agreement, which covers oil changes for 2 years. Despite being more than 5 months since my previous oil change, despite being over 5k miles since my last change, the covers oil changes for 2 years. Despite being more than 5 months since my previous oil change, despite being over 5k miles since my last change, the company wouldn’t honor Honda’s new car service agreement. They make up a new rule that you must be under 15% oil life. Well those things can be wrong. My system currently has an error message related to the driver assist that Honda couldn’t be fixed after leaving the car with Honda. Three Hondas in a row, four within my family, it will be our last ones. More
by Harvey
Employees Worked With
Other Employees :
Evan Dunaway, Scott Williams
September 05, 2023
Bobbi and technician are both good and very friendly and discussed with me all work they did discussed with me all work they did More
by Jay
