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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,103 Reviews
Call Service Center (904) 893-3415

3,103 Reviews of Honda of the Avenues - Service Center

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September 28, 2023

My service adviser Paula is awesome, perfessional, truethful, and trustworthy. Made getting a maintenance a breeze and stress free! Coming in on her day off to make sure her customers are taken care o More

by DONNASARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
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September 27, 2023

Paula Williams was my Service Advisor. I have dealt with her before, and she is always a pleasure to work with. She smiles, makes eye contact, and engaged with her customers. Great asse More

by charris29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
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September 27, 2023

They Took care of me and my car. Arranged for an uber to take me to lunch. Much appreciated. More

by BRAD.ANDREWS59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Service Writer
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September 26, 2023

Professional and courteous staff! The wait for my service was minimal. I will be going back. More

by Darellee71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasim Selmanovic
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September 25, 2023

Thorough and very professional. They kept me informed on the progress of my vehicle being serviced. More

by THOMPICKENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 25, 2023

Great Custiner service. ..good communication....comfortable waiting area. Also option to provide transportation, if preferred. More

by KAYJAX51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
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September 25, 2023

Dacia helped me and kept me informed through the entire process. Great customer service! Thank you! More

by sophiasumma24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dacia
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September 24, 2023

Eric was very friendly and informative when I asked questions. The car was ready even earlier than I expected. Great service! More

by Lilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
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September 23, 2023

Have had all past Honda’s serviced at H O Ave. I will continue to have my two Honda’s serviced there. However the last two services were questionable. Neither car had oil life monitors reset aft More

by JAN.REICHERT0305
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
John Lakes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2023 -

Honda of the Avenues responded

Thank you for making us aware of your experience. I'd like to apologize for your experience and would like to rectify the issues at hand. We did reach out to you by phone and left a message. Please give us a call back at your convenience. 904-370-1300 x1075

September 23, 2023

Eric in the service department was so helpful when I brought my car in. Very attentive and responsive! More

by vgmcmillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
Report | Print
Sep 23, 2023 -

Honda of the Avenues responded

Thanks so much for the 5 star review and especially the kind comments recognizing Eric. We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams General Manager

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