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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,009 Reviews

3,009 Reviews of Honda of the Avenues - Service Center

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November 17, 2022

Bobby provides me great customer service and called me promptly that vehicle was done. Thank you More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady who check me out. Allison I think
Nov 19, 2022 -

Honda of the Avenues responded

Jackie, thanks for the 5 star review. Your business means everything to us.

November 12, 2022

Bobby Howard is exceptional, knows you by name when you pull in the dealership or when he hears your voice on the phone. Makes you feel like a truly valued customer. More

by StMarysCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avtar Ghuman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

Honda of the Avenues responded

Thanks for the 5 star review and kind words. Your business means everything to us.

November 11, 2022

Service is EXCELLENT! Top notch! KEEP UP THE GOOD WORK! Washing & cleaning of vehicle was excellent More

by Giacomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

Honda of the Avenues responded

Giacomo, thanks for the 5 star review. Very much appreciated.

November 09, 2022

Good communication , very quick service, having my full records on line helps make decisions about any issues with car. More

by jill8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcellus Smith
Nov 10, 2022 -

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We appreciate your business and look forward to serving you again in the future!

Nov 19, 2022 -

Honda of the Avenues responded

Jill, thanks for the 5 star review. Very much appreciated.

November 08, 2022

Polite, professional, work done in a reasonable amount of time. Comfortable waiting room area. Always a pleasure to deal with the staff. More

by Mikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We appreciate your business and look forward to serving you again in the future!

November 07, 2022

I brought my vhicle in for the 80,000 mile service. I was kept abreast as to what time my vehicle woud be ready and the cost. Bobby is an excellent service manager. More

by Doris Bradley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Honda of the Avenues responded

We will be sure to pass the compliment on to Bobby! Thank you for your loyalty and for choosing Honda of the Avenues.

October 30, 2022

Great service at a good price. Always treat me really well with a comfortable waiting area. More

by jbrownman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Lewis
Nov 04, 2022 -

Honda of the Avenues responded

Thanks for the 5 star review. And more importantly, thank you for your business. it means everything to us.

October 24, 2022

Shout-out to Ms Lucy in Express Service ! She went out of hear way to make sure that I was able to get scheduled for a time that worked for me - kept me current during servicing and got me o More

by bsmith.987bb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avtar Ghuman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Kanyuira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Fenwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Honda of the Avenues responded

Thanks so much for the review but, more importantly, your continued partnership with us. Your business means everything to us. Thanks for being part of the family. Sincerely, Scott Williams General Manager

October 21, 2022

Lucy was amazing! I can’t thank her enough for everything she has done for me. She went above and beyond! More

by Kristelpoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy
Oct 21, 2022 -

Honda of the Avenues responded

Thanks so much for the review. Glad to hear Lucy took great care of you. We appreciate your business. It means everything to us. Thanks again, Scott Williams General Manager

October 10, 2022

I took my hrv for oil and tire rotation. The worst ever. Car was not vacuum as promise. They did not rotate the tire and charge me for it More

by jregis15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Lakes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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