Honda of the Avenues - Service Center
Jacksonville, FL
3,015 Reviews of Honda of the Avenues - Service Center
I took my 2016 HRV in because I had a maintenance alert that I needed transmission service. I took my car in November 2020 and in January 2021, my transmission went out. I have received no support or help that I needed transmission service. I took my car in November 2020 and in January 2021, my transmission went out. I have received no support or help from this service department!! Terrible service. Would never recommend this dealermy car had 103,000 miles. They definitely did something during my service to make my transmission fail. Don’t trust them!!!! More
I brought my car in when I noticed the tire pressure light came on. Josh was very helpful and courteous. They found the problem and fixed it in a short time. light came on. Josh was very helpful and courteous. They found the problem and fixed it in a short time. More
Josh is an outstanding service writer! He made it real easy and made my experience with the service very smooth! He was quick to receive my car, write up the service order and when the car was done he cal easy and made my experience with the service very smooth! He was quick to receive my car, write up the service order and when the car was done he called and let me know. When I picked the car up’ it only took a couple of minutes to be on myself. Way! More
Brought my car in for an oil change and dropped it off for the day. Was called in 30 min or so and was ready to go. Quickest service here i have had so far. for the day. Was called in 30 min or so and was ready to go. Quickest service here i have had so far. More
Very friendly, speedy service. Clean waiting room. Also, my service rep made sure that he wasn’t giving me unnecessary services. Did not pressure me to do more services on my van. He made great rec Also, my service rep made sure that he wasn’t giving me unnecessary services. Did not pressure me to do more services on my van. He made great recommendations. More
Excellent overall. Called when I left a message. Set up my appointment with what I needed and then kept me informed while I waited for my service to be completed my appointment with what I needed and then kept me informed while I waited for my service to be completed More
My Service Advisor was Brian Bouchard and he was great! He explained what my car was recalled for and got me in and out in s short amount of time. The next day an unusual command popped up on my screen and He explained what my car was recalled for and got me in and out in s short amount of time. The next day an unusual command popped up on my screen and I called to ask about it. Brian was busy so I left a message. He called me back immediately and told me what it was, which put my mind at ease. Would definitely ask for him again. More
Bobby was fantastic. He listened to my problem. He communicated with me every step of the way. There wasn’t a long wait either. He was very pleasant and I would like to deal with him again. communicated with me every step of the way. There wasn’t a long wait either. He was very pleasant and I would like to deal with him again. More
Great customer service, professional and friendly. Thank you. Happy New Year, Happy New Year, Happy New Year, Happy New Year, Happy New Year, Happy New Year. you. Happy New Year, Happy New Year, Happy New Year, Happy New Year, Happy New Year, Happy New Year. More