Honda of the Avenues - Service Center
Jacksonville, FL
3,011 Reviews of Honda of the Avenues - Service Center
Bobby Howard is superb! I came in for an oil change and was advised of additional work needed. Bobby has been caring for our Hondas for over ten years and when he says someth I came in for an oil change and was advised of additional work needed. Bobby has been caring for our Hondas for over ten years and when he says something is needed I trust him. While waiting, I listened to him address another customer who expected more work. Bobby advised him that what needed: it was less. I laughed and talked with the man later. This was his first experience with Bobby. I told him that what he experienced was why I trust Bobby so completely. He tells me what needs done now, what needs done soon and what to expect in the future at upcoming visits. People drive from all over because we can trust Bobby's integrity and knowledge. More
Wife car check up Quick listened fixed gave suggestions had complete timely when picked up remembered name had us on our way quickly and explained what was done great s Quick listened fixed gave suggestions had complete timely when picked up remembered name had us on our way quickly and explained what was done great service More
Bob made my day great. My new 2017 Honda Pilot AWD is awesome. However, we experienced vibration of the spoiler in front of the sun/moon roof. It was an increasing problem, My new 2017 Honda Pilot AWD is awesome. However, we experienced vibration of the spoiler in front of the sun/moon roof. It was an increasing problem, and I wasn’t really sure what it was. When I called, Bob was honest that it was a problem he has experienced with other vehicles and he got me in the same day for repair. We had a trip planned and didn’t have to adjust for this problem I am so grateful More
Service for brakes Extremely helpful service! Aaron was thorough and checked everything in my car to ensure safety with my brakes. He explained everything that was worke Extremely helpful service! Aaron was thorough and checked everything in my car to ensure safety with my brakes. He explained everything that was worked on and what needs to be done in the future. More
" Like a family ... " I have been coming to this particular dealership for 11 years now. Treat me like " family ". Up to this time, they have not let me down. Always there I have been coming to this particular dealership for 11 years now. Treat me like " family ". Up to this time, they have not let me down. Always there with a helping hand and smiles, honest opinion and decent competitive pricing, try their best to give me breaks and discounts on my bill. More
Our service rep was awesome and shared our sense of humor As mentioned in the title - our service rep was awesome and had a great sense of humor along with ours. He made us smile at 7 am on a cold Saturday m As mentioned in the title - our service rep was awesome and had a great sense of humor along with ours. He made us smile at 7 am on a cold Saturday morning. He also gave us fair cost estimates on what needed to be done. More
Excellence with no notice I came in unannounced with a dying battery ,was greeted by an advisor and service was completed in no time . A very positive experience Thanks I came in unannounced with a dying battery ,was greeted by an advisor and service was completed in no time . A very positive experience Thanks More
Fast and efficient service! From the beginning to the end Ryan was very helpful! He definitely explained everything in a calm thorough manner. I feel bad that those guys have to From the beginning to the end Ryan was very helpful! He definitely explained everything in a calm thorough manner. I feel bad that those guys have to work out there in the cold though, I was freezing my butt off! So, I know he was cold! He let me sit inside while he went out to get things. I will never go back to the shop on Atlantic again after his help! More
Excellent service. The technician who helped me was excellent. He was knowledgeable, polite, professional and provided exactly what I needed without pushing unnecessary The technician who helped me was excellent. He was knowledgeable, polite, professional and provided exactly what I needed without pushing unnecessary repairs and suggestions. Thx! More
Timely and efficient Because service and communication was very good Every service was explained and completed in a timely manner Waiting area clean and uncluttered Re Because service and communication was very good Every service was explained and completed in a timely manner Waiting area clean and uncluttered Refreshments provided Will return for additional service and purchase More