Honda of the Avenues - Service Center
Jacksonville, FL
3,011 Reviews of Honda of the Avenues - Service Center
Awesome They got my civic in and out and drove me home to wait! They had the issue fixed within about 2 hours which is great for service places like this. They got my civic in and out and drove me home to wait! They had the issue fixed within about 2 hours which is great for service places like this. More
Warranty recall appointment My service advisor was professional and courteous. He game me an estimate on time to complete the service and he was right on target. My appoi My service advisor was professional and courteous. He game me an estimate on time to complete the service and he was right on target. My appointment was on a Saturday morning so the service area was busy. More
Exceptional Service Josh is an amazing service rep! I am thankful that even on a very busy day, they were able to fix a leaky valve and do regular maintenance as well al Josh is an amazing service rep! I am thankful that even on a very busy day, they were able to fix a leaky valve and do regular maintenance as well all in the same day. More
Airbag recall Scott Cavoores was my service writer. Upon entering he approached me in a cheerful, friendly and professional manner. I explained why I was there and Scott Cavoores was my service writer. Upon entering he approached me in a cheerful, friendly and professional manner. I explained why I was there and that I wanted to make an appointment to have this done. At that point I did not have a ride to get back home and didn’t want to wait. He explained I was eligible for a service loaner and he could get it in the shop right away. I accepted the rental and went home. He called a few hours later and advised me the airbag was done and the technician found a few other items of interest that should be addressed. I agreed and they fixed the other issues. He called a little while later again and said it was complete. When I arrived Scott was helping another customer and another service writer assisted me in Scott’s absence instead of making me wait. I wish I got the other gentleman’s name but I didn’t. Before we finished, Scott returned to help finish my transaction and to say thank you. My overall experience was fantastic. Very good customer service and teamwork. Thank you. More
Service Excellent customer service! Bobby Howard was great to work with and kept me informed on the status of my car throughout its time at dealership. Excellent customer service! Bobby Howard was great to work with and kept me informed on the status of my car throughout its time at dealership. More
Maintenance Honda at the Avenue does wonderful in regular maintenance. Always able to get oil change between my busy schedule. The customer service is outstanding Honda at the Avenue does wonderful in regular maintenance. Always able to get oil change between my busy schedule. The customer service is outstanding. We have purchased 2 Honda from them already. More
Follow up on recalls 13 Accord would not start. Charged battery and car started. Josh checked out the car and found the problem to be a recalled part. Allgood 13 Accord would not start. Charged battery and car started. Josh checked out the car and found the problem to be a recalled part. Allgood More
Service Had my car serviced great staff got my car in and out in a timely manner. Any questions I had were answered no problem and they also didn’t try to sel Had my car serviced great staff got my car in and out in a timely manner. Any questions I had were answered no problem and they also didn’t try to sell me anything that I didn’t need. More
Josh Stodel I always ask for Josh when I have my car serviced for whatever reason. He is straight to the point and is very polite. He gets me in and out in a ti I always ask for Josh when I have my car serviced for whatever reason. He is straight to the point and is very polite. He gets me in and out in a timely manner. Having kids that's a huge bonus.. Thanks Josh! More
Great service and honest advice Brought my car in for recall maintenance on my battery system. Serviced quickly. Asked questions about other required services. Get an honest asses Brought my car in for recall maintenance on my battery system. Serviced quickly. Asked questions about other required services. Get an honest assessment of required maintenance. More