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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
2,389 Reviews

2,389 Reviews of Honda of the Avenues - Service Center

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September 26, 2014

Regular service Bill, Bob and Julio the best service experience, they make sure you're well taken care off. Congratulations for their exceptional service for the bes More

by Royghali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Top Mechanic Julio, Body shop Ron, Bill Rogers Jr., Bob Mandele
September 25, 2014

TPMS Problem Brought in 2011 Insight with very low mileage and just a few months out of warranty with a TPMS problem. Also decided to have oil changed and tires ro More

by Martin Katcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
September 24, 2014

Always professional Bobby and Josh are the two service guys that take care of me when I bring in my car for service / oil/ check ups. They are friendly, courteous, profes More

by Speedy w
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Josh
September 20, 2014

Service and warranty Overall they are ok, like other dealers. Mike was nice, he is always to the point. I feel Bobby treats me like a baby. I had a warranty issue with my More

by Ragupathi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Terry, Bill Rogers Jr.
September 19, 2014

Excellent Service I recently had an issue with the battery in our 2013 Honda CRV. We were out of town at the time the battery went out, so we had to jump it a few times More

by mcgraw1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian
September 18, 2014

Honest and Dependable Service Bill Rogers, and his staff, has always gone the extra mile to insure my car is serviced properly and in a timely manner. Bill is the main reason I pu More

by gforrest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Rogers Jr.
September 17, 2014

C+ overall experience My car wasn't washed after service. I would've felt better if my vehicle was detailed.I was however satisfied with the service done on my 09 Accord.Th More

by rhodesp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patrick Rhodes, Bob Mandele
Sep 22, 2014 -

Honda of the Avenues responded

My name is Bobby Howard, my sincere apology for not washing your car after service, this a service that we provide for our guests. You may have noticed the construction going on here at the dealership. Due to this construction we are unable access the wash facility and consequently we are unable to perform the wash service that our customers enjoy. If you would call me at 904-370-1300 ex 1200,I would be happy to have your car hand washed and vacuumed as your complete satisfaction is our ultimate goal. Thank you for your feedback, it's through engagement with valuable customers like you that we are able to improve the service experience. We now have signs posted in easily visible places to ask our guest to excuse us for not being able wash their cars until the dealership expansion is complete. Thank you again for your input and please call me and allow our detail department to wash and vacuum the vehicle as our way of saying thank you for your understanding.I look forward to hearing from you.

September 17, 2014

Oil Change Pleasantly suprised on good service, and in and out throught the express service lane for my first oil change at Honda Avenues Phillips Hwy. 32256. Th More

by l1payne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Stodel
September 17, 2014

Honda Ridgeline Service Visit I own a 2006 Honda Ridgeline that I purchased at another Honda dealership. I have taken my truck to Honda of the Avenues for most of the service work More

by sgallup74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh - Service Department
September 13, 2014

Better than Jiffy Lube! I've been to two other companies for oil changes on my 2014 Honda accord. Both places sold me the $90 synthetic zero oil change. I went to Honda whe More

by two carl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Rogers Jr.