Honda of the Avenues - Service Center

Efficiently run service center Personnel is very friendly and knowledgable. They worked diligently to find the fix for my problem. I would highly recommend Honda of the Avenue to Personnel is very friendly and knowledgable. They worked diligently to find the fix for my problem. I would highly recommend Honda of the Avenue to my friends. More

Totally misdiagnosed issue. Wanted me to pay twice to fix Had my CR-V towed there on 11/13 for smoke coming out from the hood. Picked up car on 11/15, paid $1815. (already paid $85 for a rental for two days). Had my CR-V towed there on 11/13 for smoke coming out from the hood. Picked up car on 11/15, paid $1815. (already paid $85 for a rental for two days). They dealership told me I had a 3 years warranty. Then on 11/21, ran into the same exact issue. Called, had the car towed back there...They called on on 11/22 telling me I had to pay another $800 to fix. They completely misdiagnosed the issue. Terrible Customer Service. I asked them to not touch. On my way to pick up. I also filed a complaint against the dealership with American Honda....And contacting a lawyer to consult. Terrible. (I own two Honda's...Bought the Odyssey from this dealership, and the CR-V from another dealership). Paid thousands over the years there to do oil changes and address any other issues. Also, never heard from the Manager. More

Courteous personnel, prompt and complete service. Helpful and courteous service personnel. Appointment time was on schedule, Clean and comfortable waiting area. No charge as part replacement per H Helpful and courteous service personnel. Appointment time was on schedule, Clean and comfortable waiting area. No charge as part replacement per Honda. Waiting area clean and comfortable. More

Awesome service today came in about 1 hour before closing service was still awesome had to have battery tested and replaced purchased my car from here wouldn't go anywhere came in about 1 hour before closing service was still awesome had to have battery tested and replaced purchased my car from here wouldn't go anywhere else. More

Service Center The service representatives always go above and beyond no matter the task. They are incredibly friendly and always make it a great experience. I would The service representatives always go above and beyond no matter the task. They are incredibly friendly and always make it a great experience. I would not take my Honda anywhere else for service. More

Exceptional customer service. Very pleased with customer service! Great team to work with, Josh went above and beyond in helping me out, Amanda has an amazing attitude, Bob is ver Very pleased with customer service! Great team to work with, Josh went above and beyond in helping me out, Amanda has an amazing attitude, Bob is very knowledgeable. Delightful experience! More

Excellent service as always I have always received excellent service and my recent visit was no different. I purchased my car in 2009 from Honda of the Avenues and have only us I have always received excellent service and my recent visit was no different. I purchased my car in 2009 from Honda of the Avenues and have only used them maintenance and repair. More

Excellent experience Loved the fact that Bobby & team didn't try to come up with something I "needed" to justify the low expense of a discounted oil change. Honesty will Loved the fact that Bobby & team didn't try to come up with something I "needed" to justify the low expense of a discounted oil change. Honesty will keep me coming back & recommending you, and when the time comes to fix things, I'll be comfortable that I'm getting an honest analysis. Also was in & out in a very reasonable time, even though a last minute work issue caused me to be late to my appointment (i did call ahead of course). More

Ball bearing, sensors, dashboard lights I was traveling from out of town and Aaron went out of his way to not only get my car fixed in a short period of time, but he also thoroughly explaine I was traveling from out of town and Aaron went out of his way to not only get my car fixed in a short period of time, but he also thoroughly explained the issue with my car and was very easy to communicate with. Exceptional customer service! More

A happy service Customer I brought my 2017 Honda pilot in for service. Bob was my service writer. And as usual my vehicle was ready on time and Bob takes the time out to a I brought my 2017 Honda pilot in for service. Bob was my service writer. And as usual my vehicle was ready on time and Bob takes the time out to answer all my questions. More