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This rating includes all service center reviews, with more weight given to recent reviews.
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878 Reviews of Honolulu GMC Cadillac - Service Center
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September 19, 2025
I would not recommend this service center. There’s no communication and they do not provide the best service. There’s sales team is the best…but I’ll find somewhere else for service. There’s no communication and they do not provide the best service. There’s sales team is the best…but I’ll find somewhere else for service. More
by M4SECURITY
Verified CustomerEmployees Worked With
Jennifer? Whoever is my service rep is terrible.
September 18, 2025
Great service. Thank you. We were attended to very professionally. A warm welcoming staff. Much appreciated. Thank you. We were attended to very professionally. A warm welcoming staff. Much appreciated. More
by murillo.fabian
Employees Worked With
September 17, 2025
i had katherine i think dats how u spell it . . she was amazing and she was able to get me a car after looking for a year .. and a good affordable price . she was amazing and she was able to get me a car after looking for a year .. and a good affordable price More
by ISAIAH.WILLIAMS16
Employees Worked With
KATHERINE
September 16, 2025
The dealership has improved in customer relationship. They are willing to go the extra distance to help me. They are willing to go the extra distance to help me. More
by TUTURECARTE
Employees Worked With
Since Jennifer wasn't in on Monday the woman seated next to her helped me but I didn't get her name; she was very helpful and kind!
September 16, 2025
I was very early for my appt but Michael said it was okay so my car was finished earlier than I expected so I was a very satisfied customer so my car was finished earlier than I expected so I was a very satisfied customer More
by TUTURECARTE
Employees Worked With
Michael made my appt and checked me in for the appt
September 16, 2025
Jenn provided friendly customer service and my car was serviced in a timely manner. Good job 👏 serviced in a timely manner. Good job 👏 More
by JDC
September 11, 2025
Gave me a great opportunity to purchase a great vehicle with my credit challenges. Staff were friendly and easy to work with. with my credit challenges. Staff were friendly and easy to work with. More
by DESHAUNMICHAEL
Employees Worked With
September 11, 2025
Always a pleasure bringing my car in. Service department is always on point. I'd like to thank Jennifer I, Heather, Jennifer G, and Justin Ma for their excellent service. Service department is always on point. I'd like to thank Jennifer I, Heather, Jennifer G, and Justin Ma for their excellent service. More
by Christina Siamani
Employees Worked With
September 10, 2025
Was a little dissapointed after my truck was serviced. While driving home, the tire pressure light came on and the "Tire maintenance service light." My truck was just serviced for that. I called Jennifer While driving home, the tire pressure light came on and the "Tire maintenance service light." My truck was just serviced for that. I called Jennifer who was very pleasant and professional and she explained the mishap from the service department and she took care of the problem. She was on it and made my return so much better. Thank you Jennifer! More
by CARIVERAHPD
Employees Worked With
Jennifer- Service dept.
