Honolulu Ford

An amazing Salesman with exceptional customer service skills Mario is very diligent at going above and beyond what is expected. To be completely honest if it wasnt for Mario I probably would have gone to another Mario is very diligent at going above and beyond what is expected. To be completely honest if it wasnt for Mario I probably would have gone to another dealer to get a truck. Mario’s steadfast determination that he could and would get me into a truck that I not only wanted but would be happy with showed through all of his efforts and hard work. In the end he was true to his word and I left last night with my truck. Thanks for everything Mario your amazing. More

One week with my vehicle and nothing accomplished I took my vehicle in for a fairly simple repair - replace two brake lines and bleed the brakes. The price was astronomical, but I gave them the go ahe I took my vehicle in for a fairly simple repair - replace two brake lines and bleed the brakes. The price was astronomical, but I gave them the go ahead. Day after day I never got an update. Fed up after a week, I picked up my vehicle, took it down the road to another repair shop and they did the job in an hour for half the cost. More

New Explorer It was easy in and out of the dealer with no hassle. I would come here again when it is time to purchase another vehicle. It was easy in and out of the dealer with no hassle. I would come here again when it is time to purchase another vehicle. More

The Spirit of Aloha is truly experienced at Honolulu Ford! From my first phone call I received from Honolulu Ford I already knew the team was going to go above and beyond to help me find a great automobile and From my first phone call I received from Honolulu Ford I already knew the team was going to go above and beyond to help me find a great automobile and good financing. They extended gracious hospitality and even connected me to an awesome auto insurance.. on the spot!! I entered with no hesitation and no doubts about it. They are Awesome!! And I still continue to experience above and beyond customer care from the team at Honolulu Ford!! Mahalo Nui Loa! More

EXCELLENT SALES PERSON Ben Cabalo is the best............. I called on a Wednesday to see what was available for the Ford Transit, Ben sent the simple application, he call Ben Cabalo is the best............. I called on a Wednesday to see what was available for the Ford Transit, Ben sent the simple application, he call me that afternoon got me approved. when down Friday to check the car and test drive, picked up my Transit Saturday morning. So fast and so simple, Da Best...... More

Ford was amazing!! Friendly and inviting environment! Helpful staff helping me buy my first car! Great experience and will be back for future purchases! Artur was amazin Friendly and inviting environment! Helpful staff helping me buy my first car! Great experience and will be back for future purchases! Artur was amazing and made the buying process quick and easy! Can’t thank him enough for all his help! More

Great service Kyles. Services through out my experience at Honolulu Ford has been excellent and great. He informs me of my service that is being done especially Kyles. Services through out my experience at Honolulu Ford has been excellent and great. He informs me of my service that is being done especially when it is completed More

Excellent service at Honolulu Ford I had my Escape serviced on 2/9/19 at Honolulu Ford. I met friends inside while waiting. Master Salesman Ben Cabalo, who sold me this Escape and my Fo I had my Escape serviced on 2/9/19 at Honolulu Ford. I met friends inside while waiting. Master Salesman Ben Cabalo, who sold me this Escape and my Ford F350 Truck, was there in the lobby. We greeted each other and as always Ben showed his best and how hospitable he is to Ford's customers. At the customer reception kiosk was Larraine Tugade, beautiful and friendly too. My service advisor was K Charlo, one of the BEST at Honolulu Ford. Charlo explained to me the scope of the service with full clarity and enthusiasm - Excellent trait of an effective service advisor. After the service, Charlo told me the services performed and he also provided important advises to take care of my Escape. Charlo is phenomenal service advisor, truly he is an asset to Honolulu Ford. He makes customer like me 100% satisfied. More

Wonderful Experience Highly recommend Honolulu Ford. Fantastic and professional sales experience. No pressurre and easy process. Got an excellent deal on a new GT Ford Mus Highly recommend Honolulu Ford. Fantastic and professional sales experience. No pressurre and easy process. Got an excellent deal on a new GT Ford Mustang. Very happy! More

Came for a used car drove off in a new one. My husband and I recently purchased a new Ford Explorer from Honolulu Ford. We found the sales staff very friendly but most importantly very knowledge My husband and I recently purchased a new Ford Explorer from Honolulu Ford. We found the sales staff very friendly but most importantly very knowledgeable. Both Roger and Angel were very patient in answering every question we had. They spent hours showing us different models and letting us test drive several cars. When we drove off in our new car we felt like we had gotten an exceptional deal. We love our new car. Thank you Honolulu Ford! More