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Honolulu Ford
Honolulu, HI
1,202 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above!
Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase.
When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program.
In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,202 reviews
March 06, 2019
Beyond my expectations Thomas was awesome! No pressure, patient, easy going and helpful. The team worked on helping me get what I wanted. I've never experienced a dealership Thomas was awesome! No pressure, patient, easy going and helpful. The team worked on helping me get what I wanted. I've never experienced a dealership where I didn't feel pushed. I felt comfortable and didn't feel like it was about a sale. Thank you! More
by mmk6368
Verified CustomerEmployees Worked With
Thomas Kondo, Miles Suguitan, Josh Nelson
March 06, 2019
Art Tsukamoto is AMAZING This is my first time purchasing a Ford vehicle and there are no adequate words to express the exceptional customer service I received from Art. He wa This is my first time purchasing a Ford vehicle and there are no adequate words to express the exceptional customer service I received from Art. He was genuine, caring, easy to contact, and extremely professional. He acknowledged how busy I was and prepared all the paperwork in advance so my time signing documentation was minimal. I have recommended Art to all my family and friends and would 100% return to buy another vehicle from him in the future. More
by NWRIGHT808
Employees Worked With
March 05, 2019
Just great Friendly service and great shuttle drivers great service I know they are renovating so lounge not open but still great both shuttle drivers and servic Friendly service and great shuttle drivers great service I know they are renovating so lounge not open but still great both shuttle drivers and service consultant were great More
by CONCRETESAMURAI
Employees Worked With
Both shuttle drivers , Edith Kahele
March 02, 2019
An amazing Salesman with exceptional customer service skills Mario is very diligent at going above and beyond what is expected. To be completely honest if it wasnt for Mario I probably would have gone to another Mario is very diligent at going above and beyond what is expected. To be completely honest if it wasnt for Mario I probably would have gone to another dealer to get a truck. Mario’s steadfast determination that he could and would get me into a truck that I not only wanted but would be happy with showed through all of his efforts and hard work. In the end he was true to his word and I left last night with my truck. Thanks for everything Mario your amazing. More
by Jazzysangel
Employees Worked With
Sherman Lee, Miles Suguitan, Mario Warren
February 21, 2019
One week with my vehicle and nothing accomplished I took my vehicle in for a fairly simple repair - replace two brake lines and bleed the brakes. The price was astronomical, but I gave them the go ahe I took my vehicle in for a fairly simple repair - replace two brake lines and bleed the brakes. The price was astronomical, but I gave them the go ahead. Day after day I never got an update. Fed up after a week, I picked up my vehicle, took it down the road to another repair shop and they did the job in an hour for half the cost. More
by JV
Employees Worked With
Anthony
February 20, 2019
New Explorer It was easy in and out of the dealer with no hassle. I would come here again when it is time to purchase another vehicle. It was easy in and out of the dealer with no hassle. I would come here again when it is time to purchase another vehicle. More
by Ford Sport
Employees Worked With
Richard Teruya
February 20, 2019
The Spirit of Aloha is truly experienced at Honolulu Ford! From my first phone call I received from Honolulu Ford I already knew the team was going to go above and beyond to help me find a great automobile and From my first phone call I received from Honolulu Ford I already knew the team was going to go above and beyond to help me find a great automobile and good financing. They extended gracious hospitality and even connected me to an awesome auto insurance.. on the spot!! I entered with no hesitation and no doubts about it. They are Awesome!! And I still continue to experience above and beyond customer care from the team at Honolulu Ford!! Mahalo Nui Loa! More
by Fierceloyaltylove
Employees Worked With
Clayton Aranita
February 19, 2019
EXCELLENT SALES PERSON Ben Cabalo is the best............. I called on a Wednesday to see what was available for the Ford Transit, Ben sent the simple application, he call Ben Cabalo is the best............. I called on a Wednesday to see what was available for the Ford Transit, Ben sent the simple application, he call me that afternoon got me approved. when down Friday to check the car and test drive, picked up my Transit Saturday morning. So fast and so simple, Da Best...... More
by Tsonme
Employees Worked With
Ben Cabalo, Edy Chang
February 18, 2019
Ford was amazing!! Friendly and inviting environment! Helpful staff helping me buy my first car! Great experience and will be back for future purchases! Artur was amazin Friendly and inviting environment! Helpful staff helping me buy my first car! Great experience and will be back for future purchases! Artur was amazing and made the buying process quick and easy! Can’t thank him enough for all his help! More
by cydneyhayes
Employees Worked With
Artur, Edy Chang
February 18, 2019
Great service Kyles. Services through out my experience at Honolulu Ford has been excellent and great. He informs me of my service that is being done especially Kyles. Services through out my experience at Honolulu Ford has been excellent and great. He informs me of my service that is being done especially when it is completed More
by HOOPAIJ001
Employees Worked With
Kyle Piercy
