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Honolulu Ford
Honolulu, HI
1,199 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above!
Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase.
When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program.
In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,199 reviews
January 21, 2018
Awesome so seamless! Carlo in service was excellent and professional. Really enjoyed working with him. Edith from the shuttle service was exceptional and a delight. Very p Carlo in service was excellent and professional. Really enjoyed working with him. Edith from the shuttle service was exceptional and a delight. Very professional and courteous couldn’t ask for a better person. Thanks Honolulu Ford! More
by Local Hapa Punaluu
Employees Worked With
Edith shuttle service , Charlo Cabahit
January 21, 2018
Kyle Piercy He always gives me the best advice. I will continue to use your service. I will advice my friends to use Your excellent and friendly service.. He always gives me the best advice. I will continue to use your service. I will advice my friends to use Your excellent and friendly service.. More
by Pilot
Employees Worked With
Kyle Piercy
January 20, 2018
Awesome awesome awesome Excellent service! It took me 4 months from the first day I walked into Honolulu Ford until I purchased a Ford F-150 Lariat. Thomas kondo kept me in t Excellent service! It took me 4 months from the first day I walked into Honolulu Ford until I purchased a Ford F-150 Lariat. Thomas kondo kept me in the loop on deals as they came out. Originally started looking at Mustangs and then ended up with a beautiful pre-owned Ford F150 Lariat Limited. I'm So Satisfied with the purchase and very happy with the sales process that was hassle-free and very personable. What a great experience! More
by smaka3
Employees Worked With
Thomas Kondo, Miles Suguitan
January 20, 2018
Go see Ben! Ben was great. He worked hard to make a deal. He kept in contact but never pressured me. In the end, I got the truck I wanted at a fair price. Ben was great. He worked hard to make a deal. He kept in contact but never pressured me. In the end, I got the truck I wanted at a fair price. More
by TruckR
Employees Worked With
Ben Cabalo
January 20, 2018
Go see Ben Cabalo! Ben was great to work with. Easy to talk to and he was able to work around my schedule. I was able to go home with a new FORD F-250 utility vehicle fo Ben was great to work with. Easy to talk to and he was able to work around my schedule. I was able to go home with a new FORD F-250 utility vehicle for my company feeling great! I'll definitely recommend him and do more future business with him. More
by AccupipeDon
Employees Worked With
Ben Cabalo
January 19, 2018
Chad Getz- Service Advisor was great. Chad was awesome....... From greeting me at my car, To follow-up when my car service was completed. To greeting my wife time of pickup. Great Job..... Chad was awesome....... From greeting me at my car, To follow-up when my car service was completed. To greeting my wife time of pickup. Great Job......... More
by aloha10
Employees Worked With
Chad Getz
January 11, 2018
Awesome Service Advisor & Mechanic! My service advisor, Theresa Paperd) is truly over-the-top amazing! My Ford Escape (which I absolutely LOVE) had many issues, including oil leak and a My service advisor, Theresa Paperd) is truly over-the-top amazing! My Ford Escape (which I absolutely LOVE) had many issues, including oil leak and ac problems. She worked with my CSP provider to ensure that eligible parts were covered. She also secured a loaner so that I didn't have to take public transportation. She kept me updated on the repairs and always quoted me what my bill would be, so that I wouldn't get a heart attack when I picked up my car. I also want to thank the mechanic, who did a thorough inspection, fixed everything and did an awesome job. This is the first time I have ever experienced such dedicated, knowledgeable, friendly, and personable people at Ford. All my past experiences, combined, does not add up to the Superior Customer Service that Therisa and John provided. They should be given bonuses and raises for their excellent customer service skills (Therisa) and quality work (John). More
by Very Happy Customer
Employees Worked With
John, the mechanic., Theresa Paperd
January 08, 2018
F250 Zane Edition I'm really just putting it out there.... But besides that my transaction was a little tricky with a ship and trade in to the Big Island but it moved r I'm really just putting it out there.... But besides that my transaction was a little tricky with a ship and trade in to the Big Island but it moved relatively smoothly. mahalo! More
by KZ
Employees Worked With
Dana Pere
January 04, 2018
Really nice people! The local touch. We went in for a replacement vehicle for a 12 year old, high mileage car. Decided on a used SUV (lease return) with low mileage. The salesperson & f We went in for a replacement vehicle for a 12 year old, high mileage car. Decided on a used SUV (lease return) with low mileage. The salesperson & finance manager were awesome! We were extremely happy with the whole process and will definitely return in the future. We bought an extended warranty for the SUV at a very reasonable price. The "new" car is wonderful! More
by Kelly Troup
Employees Worked With
Mr. Wayne Fukumoto (finance), not sure of the sales guy's name-but super nice!
January 04, 2018
New car order Honolulu ford providwd hassle free fleet sales service. I worked with Art to order a 2018 truck. He was very responsive to all of my questions and e Honolulu ford providwd hassle free fleet sales service. I worked with Art to order a 2018 truck. He was very responsive to all of my questions and emails. Great job! More
by dgreyhawk
Employees Worked With
