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Honolulu GMC Cadillac

Honolulu, HI

4.1
1,347 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,347 reviews

August 31, 2021

The employees were all courteous and professional. Service was performed accurately and in a timely manner. Always a great experience when getting my vehicle serviced here! More

by heatherc615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson
Sep 01, 2021 -

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 31, 2021

Your staff was welcoming efficient and always keeping me up to date on what was happening. Receptionist were alert and get me refreshed and consistently checked in on me. More

by jamaal.fairley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon Ahlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Entire receptionist group
Sep 01, 2021 -

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 31, 2021

Dealership was excellent. Great customer service. My vehicle was completed in a timely manner. I was able to get dropped off home and picked back up in a Timely matter as well. Thanks everyone! More

by smaxwellafb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irene Nicholson, Samantha Earl, Alan Edwards
Sep 01, 2021 -

Honolulu GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 30, 2021

They welcomed me with excellent friendly customer service. I was also very impressed with their promotness and eagerness to assist me with a shuttle to my next location. More

by juan.c.castaneda8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson, Samantha Earl
Aug 31, 2021 -

Honolulu GMC Cadillac responded

Thank you so much for your excellent review, Juan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honolulu Buick GMC. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 28, 2021

Jonathan Palting and Theresa finance manager were awesome. I travel from Kauai just for the day to purchase a truck I needed for work. Jonathan worked with me prior to my arrival new what I was looki More

by PAUL.ARELLANO
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Palting
Aug 29, 2021 -

Honolulu GMC Cadillac responded

Thank you! It has been a pleasure serving you, Paul. Quality customer service is always our number one priority, and we're happy to hear that Jonathan and Theresa met your expectations. Thank you again for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

August 23, 2021

Went in for an oil change. It took about an hour and a half. When I got home I noticed they didn’t turn off the change oil alert. It beeps every time I start the car. My neighbor came over and fixed it. I More

by JH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure who checked me in
Aug 24, 2021 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're sorry to hear that the alert wasn't reset. We will share your feedback with the team, and we hope you will give us another opportunity to serve you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 20, 2021

Job was completed on time and correctly. Staff was friendly and polite. Would purchase another car from this dealer in the future if and when I needed one. More

by dexter0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Earl
Aug 23, 2021 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 17, 2021

I haven’t been to this dealership in 2 years. So I was surprised to get a appointment on short notice. Although it took 2 hours for a simple tire rotation.. I was surprised when they included a 21 point i More

by YUHS001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Earl
Aug 17, 2021 -

Honolulu GMC Cadillac responded

Thank you for your feedback. We appreciate your business and our team looks forward to serving you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 13, 2021

This place is good got a good car and Jonny was very helpful..he was on point n help me pick a car. A+ for service More

by REYMARTRAFAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Palting
Aug 13, 2021 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jon and the team, and we look forward to working with you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

August 13, 2021

Friendly professional and prompt service. Best Friendly professional and prompt service. Best experience I’ve ever had. Check in and check out process was quick and easy. Driver for the courtesy More

by CARINA.QUITUGUA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Driver and gentleman working on the opposite end of Samantha, Samantha Earl
Aug 13, 2021 -

Honolulu GMC Cadillac responded

Thank you for sharing your thoughts about your experience with Samantha and our team here at Honolulu Buick GMC. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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